Chief Operating Officer (COO)
Center for Primary Care Evans, GA
- Expired: over a month ago. Applications are no longer accepted.
CPC is seeking an energetic individual to work with the managers of 8 clinic locations and the imaging department to increase efficiencies where possible, while also understanding that not all goals have to be achieved in the same way.
Summary: This executive management position is responsible for planning, organizing, and directing the overall clinical and business operations for the medical group. Participates in the development and implementation of the practice’s mission, vision and values.
Education: Bachelor's Degree in health care administration, business administration, public administration or related field, Masters Degree a plus. 15 or more years of medical office management experience may substitute for college degree. Certified Medical Practice Executive or Fellow preferred. Lean management principles designation a plus.
Experience: Minimum five years of health care management experience at the senior-management level.
Essential Job Functions:
- Oversees the daily operations of the group practice, including primary care and ancillary departments and the manager of those departments.
- Assists chief executive officer in developing and implementing the business plan along with the strategic plan.
- Participates in development of strategic plans, governance structure and objectives for practice management.
- Participates, oversees, interprets and recommends changes to all clinical and business operational policies and procedures.
- Resolves all problems related to staffing, utilization of facilities, equipment and supplies.
- Represents clinic and interacts with regulatory agencies, insurance carriers, and other professional and community groups.
- Negotiates with managed care plans and ensures the clinic's long-term financial stability.
- Participates in the evolution and refinement of quality improvement processes.
- Maintains compliance with governmental regulations and industry requirements.
- Enhances operational effectiveness, emphasizing cost containment and high-quality patient care.
- Participates in recruitment and retention of professional and nonprofessional staff.
- Evaluates performance and recommends merit increases, promotion, and disciplinary actions.
This list is not meant to be restrictive, totally inclusive, or limited in employee assignment or responsibilities.
Knowledge, Skills, and Abilities
- Knowledge of organizational policies and procedures to manage clinical operations ensuring effective patient care.
- Knowledge of the principles and practices of health care administration, fiscal management, human resource management, government regulations, compliance requirements and reimbursements.
- Knowledge of computer systems and applications.
- Skill in exercising a high degree of initiative, judgment, and discretion.
- Skill in analyzing situations accurately and taking effective action.
- Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the public.
- Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.
- Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.
- Skill in identifying and resolving problems.
- Skill in developing comprehensive reports.
- Ability to effectively lead in a changing environment.
- Ability to plan, organize, and integrate priorities and deadlines.
- Ability to create an atmosphere that encourages motivation, innovation, and high performance.
- Ability to identify, analyze, and interpret complex data and, resolve operational problems.
- Ability to evaluate and make recommendations for continuous quality improvement.
- Ability to anticipate and react calmly in emergency situations.
- Ability to communicate clearly and effectively orally and in writing.
- Ability to competently use Google Applications and Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software.
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephone, calculators, etc.
Work Environment: Position is primarily in a well-lighted office environment. This position may require limited local travel throughout the business day as well as early morning or evening meetings, with limited weekend meetings and an annual physician retreat.
Mental/Physical Requirements: While performing the duties of this job, the employee is regularly required to communicate effectively using the English language. The employee is primarily sitting at a desk utilizing a computer.
The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity.
Center for Primary Care
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