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Desktop Support Technician

Cenergy International El Segundo ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

168277

The successfully selected Desktop Support technician will be able to demonstrate a moderate level of understanding around standard PC technologies. The main function of a desktop technician is to research, design, develop, and test computer or computer-related equipment for commercial, industrial, military or scientific use. A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.

 

Skills:

• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.

• Ability to work independently and manage one’s time.

• Basic mentoring skills necessary to provide support and constructive performance feedback.

• Knowledge of circuit boards, processors, electronic equipment and computer hardware and software.

• Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.

• Follows instructions and pre-established guidelines to perform the functions of the job.

 

Qualifications and Education Requirements

Must Haves:

• A solid understanding of PC architecture and troubleshooting experience- at least 5 to 7 years of experience.

• A solid understanding of TCP/IP in respect to desktop computing.

• A strong customer service background- at least 5 to 7 years of experience.

• Microsoft Office (Word, Excel, Outlook, PowerPoint) experience- at least 5 to 7 years of experience.

• Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

• Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution.

• Images and deploys systems to users per established procedures.

• High School Diploma or GED.

• Has knowledge of commonly-used concepts, practices, and procedures in the Windows environment.

Preferred Skills

Preferred:

• Prior experience with the Remedy ticketing system is a plus.

• Some type of manufacturing experience.

• Experience in the oil and gas field.

• Experience in performing information systems administrative procedures and maintaining documentation.

• Associate degree in a technical field is preferred.

Company Description
Cenergy is the most dependable source of workforce solutions to leading global industries. We provide specialized personnel, safety solutions, inspection solutions, logistics optimization, and vendor management. We are dedicated to delivering the right people, with the right knowledge and experience anywhere in the world.

WHY WORK WITH CENERGY
Cenergy recruiting is a full life-cycle process, our candidates are supported and coached from the initial interview through the on-boarding phase. In addition, through Cenergy's recruitment process a Cenergy recruiter provides support to candidates when a project ends to help provide new consulting opportunities. Cenergy offers a wide variety of consulting opportunities as well as direct hire positions in multiple domestic and international locations.

Cenergy International

Why Work Here?

Great potential and possibility to join an industry leading company!

Cenergy is the most dependable source of workforce solutions to leading global industries. We provide specialized personnel, safety solutions, inspection solutions, logistics optimization, and vendor management. We are dedicated to delivering the right people, with the right knowledge and experience anywhere in the world. WHY WORK WITH CENERGY Cenergy recruiting is a full life-cycle process, our candidates are supported and coached from the initial interview through the on-boarding phase. In addition, through Cenergy's recruitment process a Cenergy recruiter provides support to candidates when a project ends to help provide new consulting opportunities. Cenergy offers a wide variety of consulting opportunities as well as direct hire positions in multiple domestic and international locations.

Address

El Segundo
El Segundo, CA
USA

Website