Celgene is a global biopharmaceutical company leading the way in medical innovation to help patients live longer, better lives. Our purpose as a company is to discover and develop therapies that will change the course of human health. We value our passion for patients, quest for innovation, spirit of independence and love of challenge. With a presence in more than 70 countries, and growing - we look for talented people to grow our business, advance our science and contribute to our unique culture.
The Cell Therapy Account Manager is an individual contributor role responsible for achieving commercial objectives for the launches in Cell Therapy through excellence in account planning, execution and collaboration with all stakeholders to provide a seamless and differentiated patient experience. In this role, you will serve as the main point of contact for the CAR T treatment sites and lead the development of the site-specific account plans coordinating the deployment of resources tailored to meet the customer needs.
The ideal candidate will be a highly engaged team player with strong entrepreneurial and leadership skills, who can establish our CAR T therapies to be highly successful in the cellular therapy marketplace.
+ Responsible for assessing, cultivating and managing customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for the launches in cellular therapy.
+ Responsible for the development of a customized site-specific account plan coordinating the deployment of resources to meet the customer needs and ensure a seamless and differentiated customer experience.
+ Serve as the main point of contact for designated accounts and collaborate with cross functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues.
+ Navigate complex account environments and understand the needs/issues of account stakeholders at all levels and drive to solutions that address the needs.
+ Collaborate and communicate regularly with cross functional partners to support the referral of appropriate patients to the treatment centers.
+ Maintain and continuously develop both disease and product specific knowledge.
+ Actively gains customer insights and provides timely feedback to cross functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and risks.
+ Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities.
+ This position requires the ability to drive within their assigned territory by automobile (and in some territories to travel by airplane).
+ 7+ years of sales experience, marketing, and/or commercial experience required with 5+ years in Hematology/Oncology
+ Key account management strategy - experience working in large, complex accounts, identifying influential stakeholders and working with them to better serve patients
+ Customer service oriented - quick responses, highly reliable, excellent follow up
+ Demonstrated ability to effectively partner with leadership and key cross functional partners across the internal organization in order to implement key account strategies
+ High degree of technical expertise and business acumen
+ Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives
+ Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups of customers
+ Thorough understanding of US compliance guidelines
+ Ability to work independently and travel as needed (up to 50%)
+ Valid driver's license
+ Bachelor's Degree or equivalent
+ Experience in hospital sales, academic and community setting
+ Buy and bill reimbursement experience
Celgene is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Celgene complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Celgene in the U.S.COMMITTED TO IMPROVING THE LIVES OF PATIENTS WORLDWIDE
At Celgene, we seek to deliver truly innovative and life-changing drugs for our patients. Our vision as a company is to build a major global biopharmaceutical corporation while focusing on the discovery, the development, and the commercialization of products for the treatment of cancer and other severe, immune, inflammatory conditions.
"At Celgene, we seek to deliver truly innovative and life-changing drugs for our patients."
There are more than 300 clinical trials at major medical centers using compounds from Celgene. Investigational compounds are being studied for patients with incurable hematological and solid tumor cancers, including multiple myeloma, myelodysplastic syndromes, chronic lymphocytic leukemia (CLL), non-Hodgkin's lymphoma (NHL), triple-negative breast cancer and pancreatic cancer. As committed as we are to clinical accomplishment, we are equally committed to patient support, which is a guiding principle at Celgene. We believe all who can benefit from our discoveries should have the opportunity to do so. Celgene puts patients first with industry-leading programs that provide information, support and access to our innovative therapies.