The primary purpose of this position is to perform the day-to-day activities of the Housekeeping Department in accordance with current federal, state, and local standards, guidelines, and regulations governing the facility and as may be directed by the Executive Director, Housekeeping Supervisor and/or Environmental Services Manager to assure that the facility is maintained in a clean, safe, and comfortable manner.
Key / Essential Duties
- Provides high quality housekeeping services to the assigned units, rooms or square footage (using required procedures).
- Dust all counters, furniture, etc.
- Sweep and mop all floors (including behind the door).
- Empty all trash receptacles.
- Cleans windows.
- Cleans bed rails, door knobs, hall rails, etc in assigned area.
- Cleans showers.
- Cleans and stocks bathrooms.
- Completes all assigned work.
- Meets all deadlines.
- Provide all cleaning services in a safe manner and use proper infection control measures, including:
- Housekeeping chemicals always kept in locked cart or locked janitor closets when not in active use.
- Removes housekeeping carts during mealtimes. (SNF Only)
- No food or beverage items on cart at any time.
- Appropriate PPE.
- Basic work accountability, housekeeping knowledge.
- Knowledgeable of all required housekeeping policies and procedures, techniques, analyses, systems, and processes.
- Come to work as scheduled, on time.
- Work additional hours when requested.
- Speaks the native language of the majority of the facility’s residents while in the presence of residents, when providing services to residents, or in an area where residents may be present.
- Comply with all applicable federal and state laws and regulations, and company policies, regarding non-discrimination against employees, patients and residents, and visitors.
- Timely attends all training as assigned.
- Understand and comply with HIPAA and applicable company policies.
- Utilize proper lifting techniques.
- Comply with all company policies, procedures, work rules and standards of conduct.
- Promptly report any questionable behavior of any employee or any possible abuse of patients or residents to supervisor.
- Demonstrate key competencies as required by the position and in accordance with State/Federal regulations.
- Use of appropriate interpersonal skills in all contacts with residents and patients, family members and visitors, other healthcare personnel, supervisors and fellow employees.
- Provide high quality 'service' to everyone, as though they are your ‘family’.
- Treats everyone, and especially our residents and patients, with kindness, respect and genuine caring.
- Interacts with everyone in a friendly, courteous manner and recognizes everyone as a unique, special human being.
- Utilizes a positive approach in ALL interactions with patients, residents, family members, fellow employees and caregivers, case managers, etc.
- Works cooperatively with everyone to achieve the best outcomes for all residents and patients.
- Takes the initiative whenever they can to identify clinical or service problems, identify solutions, and works with our fellow employees and managers to implement them.
TOTAL (Count and record the total number of marks in each category.)
MINIMUM QUALIFICATIONS (Specific Requirements, Education, Certification, and Experience)
* High school diploma or GED preferred.
* Must be 21 years of age or older. (Res Care Only)
* Must meet the general health requirements set forth by the policies of the facility or department which may include a medical and physical examination.
ENVIRONMENTAL CONDITIONS AND PHYSICAL REQUIREMENTS
* Artificial lighting.
* Paced based on patient census and cleaning demands.
* Safety equipment required: Closed toed, non-skid shoes, gloves per worker preference.
* Climate controlled in facility; infrequent exposure to outdoor temperatures.
* Flooring: Concrete, tile, carpet.
* Light to Light-Medium physical demands including occasional lifting up to 50 pounds.
* Frequent standing, bending, and reaching.
* Occasional squatting, kneeling, twisting, and extending.
* Subject to call-back emergency situations (i.e., severe weather, evacuation, and post disaster, etc.).
* Possible exposure to infectious waste, hazardous chemicals, diseases, including TB, AIDS and Hepatitis B viruses.
* May be subject to hostile residents (patients) and/or family members.