Administrative Assistant Crematory Prep Room

Immediate Hire Part time (1-5pm and may offer flexible hours on weekends) to Full Time

Sorenson Chapel, Oakland

**This position is working in the Crematory Decedent Prep Room**

Bilingual English/Spanish Preferred

This is a very fast paced environment that requires the ability to be exceptional in multi-tasking and organizational skills

The Administrative Assistant is the face and voice of a CFCS location–often, the very first person that a family member will see or talk to–and is responsible for making a good first impression when greeting walk-ins or answering inbound calls.

The Administrative Assistant is a multitasking position, taking on both administrative and receptionist duties, and is an important resource for making things happen and making things run smoothly.

The receptionist will have a working knowledge of the cemetery and/or funeral center operations, processes, and procedures.

Administrative Assistant/Receptionist will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

The Administrative Assistant/Receptionist, reporting to the Business Manager, interacts with internal departments and location staff, individuals and families, and other external service providers.

Prerequisites: Proficient with MS Office (i.e., Word, Excel, PowerPoint, Outlook)

Education & Experience: High School diploma/GED, some college preferred, and/or 2-4 years of experience in an office environment, performing administrative and clerical duties, receiving multiple inbound calls, and having direct contact with the public

Knowledge, Skills & Abilities

• Knowledge of the Catholic faith, rituals, and traditions
• Understanding the Order of Christian Funerals
• Able to conduct oneself with a “Family First” approach
• Knowledge of administrative, clerical procedures, and office systems

• Familiar with principles and processes for serving customers

Manage rotating schedule for Family Services

• Able to multi-task (i.e., perform administrative tasks, answer phones, receive visitors, provide general information to the public)

•The ability to resolve issues independently

• Ability to coordinate with many internal departments and external providers

• Acts in a courteous, professional, and customer-focused manner
• Excellent interpersonal, communication, and organizational skills
• Strong time management skills and able to meet tight deadlines

Proficient in the use of computers, software, and various computer technologies

• Bilingual Preferred (Spanish)

Licenses & Certifications

Valid state issued driver’s license, good driving record, and proof of insurance is required

Physical Requirements

Ability to lift or move objects weighing between 25-30 lbs.

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