Customer Service Specialist - Bilingual Spanish

At True Value, we are passionate about the independent hardware store – the people who own and operate them – and the communities they serve. We never stop assessing our impact and developing innovative new ways to support our retailers’ independence, growth and profitability.

Benefits:

• Medical, Dental, Vision

• Life Insurance

• PTO

• Short-Term Disability

• 401(k) Savings Plan

Job Summary:
Responsible for the day-to-day operations of International department in support of the International Business Manager and assigned International Consultants. Must be bilingual and fluent in Spanish, both verbal and written communication.  Support International Retailers, vendors and any other internal department as needed. Manages departmental communications related to products, Reunion, vendors, etc.

Responsibilities include:

• Receives incoming requests from international retailers and vendors and manages them to resolution.   

• Liaises between retailers and other operational functions (product merchant/buyer, accounting, inventory management, distribution, sales).

• Prepares correspondence, memorandums, agendas, presentations, forms, etc. Responsible for establishing and maintaining official documents and records in appropriate files.

• Assists International Business Manager with communication to vendors regarding promotions/product selection, market preparation, pricing, shipping quotations/status, and process orders. Communicates with vendors and retailers about upcoming promotions.

• Assists members with inventory needs and product questions. Coordinates with Inventory and International retailers.

• Works closely with multiple departments for international Shipments out of Distribution Centers. Prepares export documentation when needed and resolves any potential issues. Ensures documents comply.

Education and Experience:

• High School Diploma or equivalent work experience.  Must be fluent in Spanish both verbal and written communication.

• 1 to 3 years of experience, preferably in customer service.

• Intermediate knowledge of MS Office (Word, Excel and PowerPoint).

**CHAT with one of our recruiters LIVE on 2/1. Copy this link to Register:**

https://app.recruitvirtual.com/events/chicago-virtual-job-fair-2-1-23

Candidates will be considered for this position whether or not they attend the job fair.

Don’t miss this opportunity to meet Virtually with companies hiring in the Chicagoland area.

CHICAGOLAND AREA VIRTUAL DIVERSITY JOB FAIR
Wednesday, February 1, 2023
10am-12pm

Pre-Register to be ready to log in and participate on the day of the Job Fair. You will receive timely reminders and instructions for the day of the event.

COMPLETE YOUR REGISTRATION and upload your RESUME at the following LINK:
https://app.recruitvirtual.com/events/chicago-virtual-job-fair-2-1-23

Remember, the best way to be considered for a position is to join the event and interact with the hiring managers via chat or video. Plan to attend this VIRTUAL ONLINE EVENT! (Candidates will be considered for this position whether or not they attend the job fair.)