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Shopify Plus E-Commerce Manager

Caswell-Massey Edison, NJ
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Shopify Plus E-Commerce Manager

Caswell-Massey is hiring a full-time Shopify E-Commerce Manager for its Edison, NJ headquarters. This position will help grow our online business on Shopify and is responsible for owning the Shopify Platform. This role will support core e-commerce revenue drivers in Shopify such as Digital Advertising and Email Marketing; and will work in close collaboration with the Creative Team and Customer Care teams to deliver a world-class experience for Caswell-Massey’s customers on the Shopify Plus platform. This position reports to the Director of E-Commerce.

Caswell-Massey is a 268-year old American company headquartered in Edison, NJ with a retail store in NYC. The company sells American-made fragrance and cologne, fine soaps, body care, and apothecary specialties. Learn more at www.CaswellMassey.com.

DUTIES AND RESPONSIBILITIES Include but are not limited to the following:

  • Manage and Grow Sales Revenue in the Shopify Plus E-commerce channel.
  • Manage the Email Marketing Program in Klaviyo.
  • Day-to-day management of the Shopify Plus Website, including theme updates, UX/UI improvements, banner and product page updates, and third-party apps.
  • Maintain content including product titles, images, and descriptions for Shopify.
  • Develop and Plan Seasonal promotions and Product Launches across Email, Print, and Social Media to drive Sales revenue in Shopify.
  • Develop and Maintain detailed Customer Segments across all inbound data feeds, and utilize these segments to deliver targeted promotions.
  • Manage third-party integrations including Yotpo, Swell, ZenDesk, Gift Card Apps; and evaluate and implement new third-party apps as needed.
  • Oversee SMS Marketing, Affiliate programs, Facebook Store, Pinterest Shoppable Links, and similar programs that require integrations or data feeds from Shopify.
  • Work closely with the Inventory Manager and Planning/Forecasting team to ensure that inventory is planned properly and made available in Shopify.
  • Work closely with the Customer Success Team and E-Commerce Fulfillment team to ensure that orders are fulfilled and returns are handled properly.
  • Manage seasonal demand and to optimize peak selling seasons, including bi-annual sales, holiday sales, and major gift holidays.

QUALIFICATIONS

  • 2+ years working with Shopify, Shopify Plus, Magento, BigCommerce, or similar E-Comm Platforms.
  • Fundamental knowledge of requirements and best practices for selling on Shopify
  • Experience in maintaining inventory and/or order management systems
  • Experience with Klaviyo (Preferred) or Mailchimp or similar Email Marketing.
  • Track record of growing online consumer businesses
  • A positive, helpful, friendly demeanor when confronted with difficult situations
  • Creative writing and proofing skills.
  • Experience Coding in HTML, CSS, PHP Preferred.
  • Experience working with Google DRIVE, DOCS and SHEETS.
  • Advanced experience working with Spreadsheets in Excel or Google Sheets.
  • Bachelor’s degree in Marketing, Communication, Business, e-Commerce, or Graphic Design.
  • Intermediate Knowledge of Adobe Photoshop
  • Interest or experience in Fragrance, Beauty, Apothecary consumer goods preferred.
  • Punctual and dependable
  • Able to maintain detailed records.

Eligible employees receive complete benefits including Paid Holidays, Vacation, Health Insurance, Vision & Dental, 401k.

Caswell-Massey

Why Work Here?

Great opportunity to join a small, growing company, making products in the USA for over 268 years.

Caswell-Massey is America's oldest fragrance house, personal care company, and consumer brand. Founded in 1752, we have been a family-owned business for ten generations spanning three centuries. We offer a wide assortment of bath & body, fine fragrance, essential oils, and grooming products, all made in America. We have several partnerships and collaborations including work with The New York Botanical Garden, and most recently, Yellowstone National Park & Yellowstone Forever.

Address

292 Fernwood Ave, Edison, NJ 08837
Edison, NJ
USA

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