At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking for!
About the team and position
As an Automotive Quality Technician you will have the opportunity to drive the customer experience through working at one of our Inspection Centers that help recondition the vehicles we sell to our customers. You will be responsible for ensuring our vehicles have been properly reconditioned and meet Carvana vehicle quality standards, performing light maintenance or repairs as needed.
What you'll be doing
The qualifying candidate must love helping people and possess the drive to achieve superior customer satisfaction. They must be goal-oriented, enthusiastic, energetic, self-motivated, with the ability to interact and communicate with all levels of the organization.
- Perform technician services such as routine inspections/maintenance (other than timing belts)
- Complete lube, oil, filter, and fluid flushes/exchanges
- Perform basic repair for brake pads/calipers, tires, tire installations, and wheel alignments
- Complete light diagnostic work for vehicle preventative maintenance
- Follow Post Production standardized work initiatives as assigned
- Work on a variety of vehicle tasks for extended periods of time
- Inspect customer returns to ensure each vehicle meets Carvana's quality standards and will guarantee customer satisfaction
- Concisely and collaboratively communicate with the Post Production team if additional work on a vehicle is needed
- Maintain a clean and productive work environment by keeping tools and supplies organized throughout the Post Production department
- Report any safety issues or accidents to management immediately
- Other duties as assigned
Working hours are Monday - Friday 6:00am to 3:00pm.
Hours of operation are subject to change based on business needs. You may also be required to work overtime to support those business needs and will be given as much advance notice as possible.
What you should have
This position requires at least 1-year of Automotive Technician experience and requires someone who has a moderate level understanding of vehicle repair while having an interest in continuing their career as an Automotive Technician. Requirements include:
- Minimum 1-year of Automotive Technician experience including brake repairs, fluid flushes, and preventative maintenance
- A positive, can-do attitude with a desire to work in a team setting
- Ability to physically operate vehicle equipment and tools
- A quality-first mentality that takes pride in upholding Carvana's vehicle quality standards
- Strong, consistent attention to detail
- Moderate understanding of vehicle mechanical repair
- Ability to multitask and prioritize effectively
- Excellent interpersonal skills
- Ability to read, understand, and follow procedures and guidelines
- Ability to review, analyze, identify problems, and make decisions
- An ability to work in a fast-paced, ever changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
- Strong communication skills to engage with all departments at the Inspection Center
It would be great if you also had
- ASE Certifications
- Previous electrical, air conditioning, and primary and advanced ignition experience
- Previous experience diagnosing vehicles and performing road tests
- Previous experience working in a high-end automotive facility or dealership
- Previous experience working in a lean-manufacturing environment
- Previous experience working for a fast-paced hyper growth company
What we'll offer in return
- Competitive hourly wages (NO FLAT RATE)
- On the job training
- 100% company-paid healthcare premiums for employees
- Excellent schedules that allow for work/life balance
- 401k with company match
- ASE and Tool Reimbursement Programs
- Tuition Reimbursement and Student Loan Repayment
- Vehicle Discount
- A company culture of growth, with a start-up atmosphere, allowing for varied and rapid career development
- A leadership team that listens and is geared toward teammate engagement
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
- Must be able to read, write, speak and understand English
- Must be at least 18 years of age
- A valid driver's license
- A clean driving record with no more than two moving violations or DUI's in the last three years
- This job position is designated as a safety-sensitive position
- Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
- Must be able to carry and transport up to 60 pounds up to 20 feet
- Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance
- Requires excellent visual acuity and manual dexterity
- Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
- Requires frequent driving and computer data entry
- Must adhere to regular and predictable attendance
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is the only place where you can buy a used car online and have it delivered to your home. Our goal is to create a better way to buy a car by putting the consumer back in control of the buying process.
Our goal is to completely change the way people, search, purchase, trade-in, finance, and receive Carvana certified vehicles. This means we're a disruptor; a passionate bunch that is dedicated to building, doing, and creating something amazing.