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Customer Service Representative

Carter Healthcare Oklahoma City, OK
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Full Time Customer Service Representative to join our team! The right individual will be responsible for all customer calls, in-bound and out-bound. The CSR will schedule appointment times, requirements and financial responsibility of the client, perform C-PAP/BiPAP setups. Also responsible for general office filing and upkeep of forms and supplies.

Responsibilities:

1. Receives all incoming patient calls.
2. Schedules deliveries appointment times.
3. Assists in the preparation of monthly reports and follow-up logs.
4. Organizes all required paperwork for DME/Respiratory personnel.
5. Communicates with supervisor regarding late or missing documents for charts.
6. Files as needed according to company guidelines.
7. Performs other specific projects related to DME as required.

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Experience with CPR + Program preferred
  • Previous DME experience preferred
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
Since 1989, Carter Healthcare has been a leading health care provider focused on delivering outcomes-based results and the highest quality of home health, hospice, at-home medical equipment and pharmacy services to thousands of clients in the comfort of their homes.

Carter Healthcare has always been in the HomeCare Elite ratings since 2006. All Carter Healthcare offices have better CMS Star Rating scores than the National average and their respective state average scores. We look forward to hearing from you!

Carter Healthcare

Since 1989, Carter Healthcare has been a leading health care provider focused on delivering outcomes-based results and the highest quality of home health, hospice, at-home medical equipment and pharmacy services to thousands of clients in the comfort of their homes. Carter Healthcare has always been in the HomeCare Elite ratings since 2006. All Carter Healthcare offices have better CMS Star Rating scores than the National average and their respective state average scores. We look forward to hearing from you!

Address

Oklahoma City, OK
73119 USA

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