Field Service Technician - Syracuse, NY
- Expired: November 10, 2022. Applications are no longer accepted.
The Field Service Technician is a multi-discipline role focused on installation and servicing custom equipment. They interact with customers and cross functional service groups in regard to support and launch ZEISS products into the field. Additionally, they aid the R&D team in projects realization as well as engineering work in relation to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup.
- Demonstrate strong and efficient troubleshooting skills.
- Utilize available technical information as a resource to define appropriate solution.
- Recognize problem areas and bring to customer attention, recommend appropriate solution and obtain approved Additional Fee Form to continue repair(s), accurately document the situation.
- Ability to complete scheduled service on time or ahead of schedule.
- Verify system functionality with customer prior to completing service
- Provide Customer training
- Act as 2nd level support liaison for US designed products
- Support R&D and production as needed to drive product improvements in terms of serviceability and productivity
- AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School is preferred.
- Previous experience installing, troubleshooting industrial electronics, machines or computer systems preferred.
- Microsoft operating system usage knowledge is required.
- Previous CMM installation and troubleshooting experience is preferred; however, not required.
- Excellent communication and customer service aptitude is required.
- Have consistently and efficiently performed as a Field Service Technician for a minimum of 18 months (maintain all functions and responsibilities of previous levels).
- 80-100% travel required (100% travel = Monday through Friday).
Your ZEISS Recruiting Team:
Grant GibsonCarl Zeiss Industrial Quality Solutions, LLC
Address
New York, NYIndustry
Engineering
Get fresh Field Service Engineer Technician jobs daily straight to your inbox!
By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.