Global Services Specialist- Call Center experience Part Time , multiple shifts available
- Expired: over a month ago. Applications are no longer accepted.
EXCITING PART-TIME OPPORTUNITY WITH AWARD-WINNING HOME CARE COMPANY APPLY NOW
Care Advantage, Inc. (voted Top Workplace 3 years in a row) has been providing in-home care services to clients across Virginia since 1988. We have created a culture of opportunity, where you are encouraged to grow flourish and excel.
An exciting opportunity to join our Call Center in Midlothian, VA as a Global Services Specialist. This part-time position is key to ensuring we continue to deliver high-quality care services. Your role will be to connect and coordinate directly with clients and care teams while focusing on delivering exceptional client care experiences.
Our Global Services Specialist should be comfortable working in a fast-paced call center environment and have strong interpersonal and rapport building skills. Along with a high hourly rate you can expect consistent, flexible schedules and the opportunity to join a company that offers excellent career development opportunities.
The Global Services Specialist responsibilities are centered around the Care Team Support Center and may include, but are not limited to:
- Review and schedule client services, updating scheduling information using our electronic client management system.
- Take calls from clients and family members and provide accurate and satisfactory answers to their questions. Offering high levels of assistance and support at all times.
- Work directly with office teams, providing detailed reports and updates from both clients and caregivers.
- Communicate with caregivers to ensure they are informed and aware of current case management tasks
We are currently hiring for the following shift:
Mon-Fri: 5a-8a $18 per hour
Mon-Thu: 5p-9p $18 per hour
Fri 5p-11p $18 per hour
Sat, Sun: 3p-11p $20 per hour
Note- Candidates will be asked to work a variation of these shifts, as needed.
If you feel this position is a match for your schedule and abilities then we invite you to apply today!
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