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Customer Service Representative

Cardinal Staffing Services Tallahassee, FL
  • Expired: 16 hours ago. Applications are no longer accepted.

Call center agents providing prompt professional customer service for FECA following specific guidelines on customer service or call center procedures. Answers calls or inquires form customers or claimants to explain services. Ensure that all call inquiries are promptly addressed, documented with proper follow-up and professional customer service. Must maintain prompt and consistent attendance.

Responsibilities of the job include:

• Provides prompt, professional customer service for FECA following specific guidelines on customer service or call center procedures.
• Uses computerized systems, responds to customer inquiries in a call center environment.
• Responds to telephone inquiries using standard scripts and procedures.
• Gathers information, researches/resolves inquiries and thoroughly documents customer calls.
• Informs customers about services available and assesses customer needs.
• Must maintain prompt and consistent attendance.
• Contributes to team effort by accomplishing related results as needed.

Requirements of the job include:

  • Must be proficient in medical terminology
  • Must have pharmacy knowledge
  • Must have keying skills

Cardinal Staffing Services

Why Work Here?

Do you like to be rewarded and appreciated for all your hard work? Cardinal Staffing has a unique opportunity just for you!

Cardinal Services, Inc takes great pride in our leadership role within the staffing industry. Our leadership allows us to better assist our business clients to expand their operations and our candidates to build a better quality of life and future. As the link between employer and employee, it is our mission to provide the best environment for making these connections. We do so by maintaining a staff of the highest level of competence, and by providing them training in the most sophisticated staffing programs available. Cardinal Services, Inc was established in 1994 in Port Clinton, Ohio. We have continued to grow in Northwest Ohio, Michigan, Illinois, Florida, and Georgia. We are strategically located where the marketplace has demanded our Human Resource management expertise. Cardinal Services, Inc recognizes the importance of maintaining “Best Practices” in the staffing industry and maintains membership with following staffing organizations:

Address

Tallahassee, FL
USA