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Accounts Coordinator - Collections (Part-Time Position)

Capstone on Campus Management LLC Dorchester, MA

  • Posted: over a month ago
  • $19 Hourly
  • Part-Time
Job Description

Job Title: Accounts Coordinator - Collections

Reports To: Director of Housing Operations

Location: University of Massachusetts Boston

Compensation: $19.00 per hour. Part-time Position between 20-25 hours per week. Position not eligible for benefits.

FLSA Status: Non-Exempt

Company Information

Capstone On-Campus Management (COCM) is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university. We are looking for a motivated office professional who wants to work in a professional atmosphere while working hard to serve our residents. 



The Accounts Coordinator is responsible for all activities as it relates to student collections. Duties include but are not limited to researching accounts, payments, student account reconciliation, and project-based work. Collaboration with multiple areas of responsibility is critical. Projecting a customer-focused and professional image through in-person and telephone interaction with all internal and external customers is essential.


Essential Duties and Responsibilities 

  • Contacts current and past residents and Guarantors to collect payments.
  • Manage resident deferments and payment plans.
  • Serves as the main contact for all student accounts and questions.
  • Assist with budget preparation.
  • Works with the Collection agency to accept payments and deposits as received.
  • Create/send emails, make phone calls and send letters to assist in collections.
  • Other duties as assigned.


Supervisory Responsibilities

None as assigned.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience - High school diploma or general education degree (GED) and two to three years’ clerical experience.  

Language Skills - Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.  All must be accomplished in English.

Mathematical Skills - Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills - To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, and Outlook.

Other Skills and Abilities - Ability to operate basic office equipment including photocopier, fax, and telephone.  Basic typing and filing skills.


Work Hours

Monday-Friday between the hours for 8:00 am – 5:00 pm. 20-25 hours per week.

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate orally.  The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job? Work is usually performed within an office environment, with standard office equipment available.  Workload fluctuates depending on the season.  The work environment is mid to high-paced. Attention to detail and the ability to self-manage (or work independently) are essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions? The ability to work overtime during key operational times is necessary. The noise level in the work environment is usually moderate.

Applicants must be able to pass a pre-employment background check and drug screening.

If you are unable to apply because of incompatible assistive technology or a disability, please contact We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

Capstone on Campus Management LLC


Dorchester, MA
02125 USA


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