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Restaurant Managers and Shift Leaders

Capstone Restaurant Group - Hardee's Billings, MT
  • Posted: 7 days ago
  • Full-Time
  • Benefits: Medical

Looking for Managers and Shift Leaders:

SUMMARY OF POSITION: As a member of our management team, you will help achieve sales growth and maintain company standards of excellence for your assigned shift by managing the flow of food service activity, assigning tasks, overseeing cash control and focusing on providing the highest quality food with the best hospitality service possible. You will also play a key role in training your team members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining team members.

ESSENTIAL DUTIES:

Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner.

· Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.

· Consistently enforces and maintains all quality, service and cleanliness standards.

· Monitors and maintains proper staffing levels and labor costs.

· Create a friendly atmosphere for Team Members and Guests.

· Effectively train and provide direction and supervision for Crew Members.

· Support efforts to maximize sales and profits and minimize controllable costs.

· Effectively plan, organize and implement all operational routines and activities during your shift.

· Maintain a cooperative, harmonious working relationship with management and fellow team members.

· Performing other tasks as directed by management.

· Ensuring all sanitation, safety and security policies and procedures are observed and enforced.

· Maintain a cooperative, harmonious working relationship with management and fellow team members.

· Controlling inventory to meet company GAP standards.

· Supporting management team and General Manager in their operation decisions.

· Assuming responsibility for cash for all shifts, including bank deposits and ensuring that all cash procedures are properly followed.

· Ensure personal appearance meets company standard and displays professionalism at all times.

Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all

EXPERIENCE:

· Must be a minimum of 18 years old.

· Must be willing to work flexible hours, including opening and closing shifts.

· Must have reliable transportation and method of communication with restaurant (ie. phone or email).

Previous experience will be noted for positions offered.

KNOWLEDGE, SKILLS AND ABILITY:

· Valid driver’s license

· Excellent communication, interpersonal and leadership skills.

· Ability to operate and use all equipment necessary to run the restaurant.

· Ability to effectively make decisions under pressure, while delegating tasks appropriately.

· Strong conflict resolution skills.

· High sense of urgency.

· Self-motivated.

· Excellent organizational, planning and time management skills.

WHAT MORE COULD YOU ASK FOR?

· Competitive Salary

· Opportunity for advancement

· Team Member Meal Discounts

· Tuition Reimbursement

See a complete list at www.capstonerestaurants.com/careers

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job.

Capstone Restaurant Group - Hardee's

Why Work Here?

Capstone Restaurant Group – A place where People, Hospitality & Integrity are Valued!!!

People are what drives the Capstone Restaurant Group. The Capstone Restaurant Group strives to reach the top of the restaurant and hospitality industry- the “Capstone”. Without good people, we will not succeed. We are always searching for talented team members that are interested in growing with us and are excited to provide our guests great hospitality, every visit, every experience. Notice we said, hospitality and not service. Why?? We want something higher and better for our teams and guests that visit us. Integrity, in who we are, and how we operate. We are going to be honest with our team and our guests. We will be fair and consistent with everyone. It is simple – do the right thing. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, we want to talk to you! To learn more about Capstone Restaurants, go to www.capstonerestaurants.com. To learn more about the Hardee's and Carl’s Jr. Franchise, go to www.hardees.com or www.carlsjr.com. https://hiring.snagajob.com/tms/apply/index/749363/655245/SUMM1/904280/1/740

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