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Retail Customer Service Representative

Capitol Marketing Strategies Fairfax County, VA
  • Posted: over a month ago
  • $12 to $18 Hourly
  • Full-Time

Our company has the perfect opportunity for a candidate that looks forward to representing top brands. Our full-time Retail Sales and Customer Service Representative job is a fantastic opportunity for an individual who can collaborate with store management to increase sales that meet the client's expectations.

You will be working in major retail locations! This is a great opportunity to work with the largest Sales and Marketing Agency in the NOVA area.


  • Develop key relationships with store and market managers.
  • Delivers regular visibility and client contact to ensure proper product placement.
  • Success is securing front end and main aisles presence of client products.
  • Analyzing business needs to identify growth opportunities.
  • Develop sales plans to close sales gaps and deliver results.


  • (Required) High School Diploma or GED or equivalent experience.
  • Previous Retail Sales Experience Preferred.
  • (Preferred) Bachelor's Degree or equivalent experience.
  • Well-organized, detail-oriented, and able to handle a fast-paced work environment.
  • Excellent written communication and verbal communication skills.
  • Strong computer skills including proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

The Ideal Candidate/Minimum Experience/Knowledge/Skills:

  • Must be at least 18 years old
  • Entry-level; zero years of relevant work experience
  • Basic knowledge of electronics
  • The ability to work as part of a team and also independently
  • Legible handwriting or printing
  • Effective communication and 'people' skills
  • A strong commitment to customer service
  • The ability to work under pressure and handle challenging situations
  • The ability to multitask with customers in the store and on the phone


We are one of the top event marketing firms in the Fairfax County, Fairfax, VA area. Large Fortune 500 companies contract with us to handle their in-store promotional marketing campaigns in the NOVA City areas. Our primary responsibility is to increase market share, customer acquisition and customer retention. Our marketing company is an exceptional customer service leader in the industry, offering financial incentives and promotions determined by performance. Our clients need high energy, upbeat individuals with great customer service skills to represent them! In a wavering economy and unstable job market, the one sure thing you can always invest in is yourself. We only promote from within, which means we invest in developing our team members from Entry-Level up to Sr. Management, instead of hiring outside management. Upward mobility is based on performance, not seniority and all of our employees have equal opportunity for advancement

Capitol Marketing Strategies

Why Work Here?

We offer a team based and structured environment! Also everyone's ideas are not only heard but implemented.

At Capitol Marketing Strategies we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Capitol Marketing Strategies works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can only help educate the customer but also give each customer the right information to help make the best decision for them or their family. We believe that we are all leaders in our area of responsibility, with a deep commitment to delivering leadership results. We have a clear vision of where we are going. We focus our resources to achieve leadership objectives and strategies. We are determined to be the best at doing what matters most. We have a healthy dissatisfaction with the status quo. We have a compelling desire to improve and to win in the marketplace. Website: Instagram: @capitolmarketingstrategies


Fairfax County, VA

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