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Director, HR Business Partner- Talent & Performance Management
Capital One McLean, VA
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Director, HR Business Partner- Talent & Performance Management

Capital One
McLean, VA
Expired: March 13, 2024 Applications are no longer accepted.
  • Full-Time

Center 3 (19075), United States of America, McLean, Virginia

Director, HR Business Partner- Talent & Performance Management


Are you interested in joining a team of best-in-class HR leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? At Capital One, you have the opportunity to work in an environment in which the business truly values strategic HR partnership and results. If you have a passion for shaping enterprise-level HR strategy and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one's contributions are recognized, successes are elevated, and effort is rewarded.

Job Summary

The Talent and Performance Management team (TM/PM) in Enterprise HR is focused on transforming talent and performance management solutions to create a more Simple, Empowering, Transparent and Inclusive experience for all its associates. We aim to enable associates to unlock their talent potential and empower people leaders to be great at fostering career guidance for their teams. We are looking for a transformational leader to join the TM/PM leadership team to guide the enterprise to better talent and performance outcomes for all of its people.

We are looking for someone to:

  • Build strategic partnerships with HR business partnership leaders across the enterprise, enabling them to drive well-managed execution of Talent and Performance Management (TM/PM) processes across all business lines
  • Be an influential voice within the enterprise TM/PM leadership team
  • Lead a team of associates focused on developing communications and learning and development resources to support TM/PM processes
  • Serve as an integral, data-driven thought partner accelerating problem-solving and driving business outcomes through human capital strategies
  • Partner with the TM/PM product team, focused on a bold agenda to develop and deliver cutting edge, consumer-grade talent and performance management tools; you will learn best practices for product adoption and implement new processes within LOB teams

Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance. At Capital One, diversity, inclusion & belonging are valued at our core, enabling us to do good for our associates, customers and communities. We nurture an environment that attracts and develops talent from all backgrounds and experiences. We empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration, and encourages innovative ideas. We are routinely recognized as one of the best companies to work.

The successful HR Business Partner embraces new challenges, connects dots across industries and functions to generate new insights, drives high-impact results, motivates others, creates followership, and maintains a high bar for talent, while fostering an environment of trust, collaboration, and belonging. We want senior professionals who care deeply about people and lead with empathy, compassion and humanity. Ideal candidates will be driven to transform associate understanding and perceptions of performance management and willing to lead through change in a fast-paced environment.

A Successful Candidate Will Have:
  • Deep understanding of talent and performance management practices and ability to innovate upon them to effect positive change
  • Proven expertise leading wide scale transformation efforts including experience developing and executing successful communications and learning strategies including executive-level leader communications support
  • Strong People Leadership skills and a proven track record of coaching for performance
  • Exceptionally strong written and verbal communication skills
  • Ability to present complex subject matter in a clear, concise, and compelling manner
  • Impeccable judgment and ability to balance the needs of the organization, leaders and associates
  • Expertise in relationship building with proven ability to work effectively with multiple constituents, including peers, executive leaders, and senior management
  • Strong presentation skills and engaging professional presence
  • Easily adapts to change and takes on a growth mindset approach
  • Ability to advance work at pace while managing to a longer-term roadmap and vision

Basic Qualifications:
  • Bachelor's Degree or Military Experience
  • At least 7 years of experience as a Human Resources Business Partner, Consultant, Strategist or Specialist including experience with Associate or Employee Relations, Change Leadership, Talent Acquisition, Compensation, Talent Management, Organizational Development, Employment Practices, or Employment Law
  • At least 5 years of client facing or consulting experience
  • At least 3 years of experience in project management

Preferred Qualifications:
  • Master's Degree in Business, Human Resources, Industrial or Labor Relations, or Organizational Psychology
  • PHR, SPHR, or Coaching certification
  • 10+ years of experience as a Human Resources Business Partner, Consultant, Strategist or Specialist including experience with Associate or Employee Relations, Change Leadership, Talent Acquisition, Compensation, Talent Management, Organizational Development, Employment Practices, or Employment Law
  • 10+ years of client facing or consulting experience
  • 3+ years of experience supporting a nonexempt population across multiple site locations.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


Capital One

McLean, VA



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