McLean 2 (19052), United States of America, McLean, Virginia
At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Account Manager, Walmart Partnership
Are you hungry to be at the forefront of innovation, to help define and create a never-been-done-before experience that will benefit hundreds of millions of Americans? Capital One is partnering with Walmart, the largest company in the US by revenue, to revolutionize the future of retail for Americans. Capital One is changing banking for good. Walmart aims to save people money so that they can live better. Together, we're teaming up to leverage our combined scale, data, and brands, to redefine the payments experience and deliver great credit products and valuable rewards to millions of Americans. With Walmart's size and scale and Capital One's tech horsepower and underwriting capabilities, we'll create a revolutionary omnichannel shopping experience and payments platform that will shape the future of commerce. We need innovative, adaptive, go-getters to propel us forward on this journey.
Capital One is seeking a talented Account Manager to join the Walmart Field sales team. In this exciting role, you will establish meaningful relationships with Walmart leaders within an assigned territory to drive retailer excitement and engagement with the credit card program. This person will work with Walmart store leadership and key internal stakeholders (Marketing, Customer Experience, Compliance, etc.) to ensure the best possible experience for consumers and Walmart associates, related to the card program, by ensuring regional strategies are effectively rolled out to stores.
The ideal candidate will have an entrepreneurial spirit and serve as an advocate for our retail partner while also focusing on risk management across their portfolio. They will be innovative, highly organized, and have a measurable, demonstrated ability to drive business results while delivering superior service.
This is a remote position. The candidate will manage clients located within their region, with the expectation of 75% of the time in store, to include occasional evenings and Saturdays (at least 1 evening and 1 Saturday a month) for marketing activities that correlate with highest store traffic periods, with overnight travel as needed.
+ Become a trusted advisor and subject matter expert for credit products across all levels of the retail partner's store and credit services hierarchy
+ Work with partner retail leadership to understand day to day operations, top challenges and pain points to understand how we can deliver the greatest value to partner and their customers
+ Refine and implement card sales model from the ground up by observing and sharing best practices in support of broader sales strategy and customer experience
+ Collaborate with retail partners to ensure legal and regulatory compliance related to card issuance
+ Partner with Capital One Marketing on the execution of in store marketing and customer experience programs
+ Analyze and report on card sales performance metrics to identify additional growth opportunities
+ Collect and share customer insights and learn about market trends to help retailer understand purchasing needs and behavior of customers
+ Collaborate with retail partner leaders to proactively problem solve current and future challenges with card sales performance
+ Deliver effective and timely in-store education and communications to include implementation of in-store marketing programs
+ Bachelor's Degree or Military experience
+ At least 3 years of experience in a client facing role
+ 3+ years of outside B2B sales experience
+ 5+ years of experience in a client facing role
+ 2+ years of experience in SalesForce.com
+ 2+ years of experience in Microsoft Office
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**