Capital Management Services has another office in the Williamsville area. This office specializes in first party collections for an extremely well-known bank. The customers we are reaching out to are 2 - 120 days past due on a current on their credit card. This is not a typical collections position!
The shift will run from 1pm - 10pm Monday - Friday with 1 Saturday per month. We are looking for applicants with call center experience - collections preferred. Our collections approach is very customer service-oriented. We follow all federal guidelines and regulations on every call! Our reps earn $15 per hour to start with potential to increase to $17 per hour within your first year. Our training class will begin on April 20th! Due to being in the financial industry, we are considered an essential business and still operating.
A minimum of 2 years of Call Center experience or an associate's degree or higher is greatly preferred.
We offer a great benefits package including vacation and sick time. As well as medical, dental, vision and 401k. Our staff also receives FREE care from our Medical Office located in our South Buffalo Office. Our office has plenty of free and safe parking, plus we are located right on the bus route. Please feel free to reach out to our recruiting department to answer any questions regarding this position