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Customer Service Associate -- Needed ASAP

Capital Events Port Salerno, FL
  • Posted: 14 days ago
  • $35,000 to $45,000 Annually
  • Full-Time
  • Benefits: Medical, Dental

Do you want to embrace the opportunity to work for a forward thinking and fast growing company? Do you genuinely believe in making a difference? Are you passionate about customer service excellence?

Are you a hard-working, proactive customer support associate who would like to play a pivotal role in providing a more comfortable and brighter future for people? If so, then this is the job for you!

We are excited to announce a full-time opportunity for a passionate, enthusiastic and diligent person to become part of our awesome team.

You will be applying to work for us at an exciting time, and this is an ideal opportunity for individuals who are wishing to build and grow with a company during expansion plans and positive changes. This is a varied and fast-paced role and requires attention to detail and accuracy, and a confident and friendly persona.

Person specification

● An enthusiasm for high-quality customer service

● Strong written and verbal communication skills

● Fast learner and able to use initiative in an often fast-paced environment

● Calm and collected when dealing with multiple priorities and demands

● Confident and bubbly when talking to customers

● Highly organized and enjoy processes

● Attention to detail

● Proficient Excel skills

● Happy to work in a small team and help out on other tasks when needed

System Knowledge

● Office packages, especially proficient use of Excel and email

● Excellent written and spoken English is a must

Role duties and responsibilities

1) Talking to customers face to face and generating sales leads

● Confident and clearly spoken

● Ability to input information correctly into computerized system

● Ability to be patient and gentle with older customers

● Confident with written English as email communication is often needed with clients.

2) Talking to customers and advising them on products

● Training will be provided on our products, must have the ability to learn and retain products features and benefits to give the best advice.

3) Accurate record keeping

● Must have proficient Excel skills to be able to manage and track your daily performance.

4) Prioritizing workload

● Must be an organized person and enjoy working with processes or setting new ones up to make things smoother. Ability to multitask is essential.

If this sounds like a role that you are willing to put 100% into and make it your own, then we would love to hear from you. Please send your updated resume to our HR team who will be calling the first 60 people who apply! We look forward to speaking with you.

Capital Events

Why Work Here?

Awesome CEO and team. Also travel and expand opportunities!

Capital Events is one of the leading providers of outsourced, customer acquisitions to a diverse range of clients. We play a key role in delivering marketing and event services that are truly remarkable by engaging as many senses as possible, allowing us to truly imprint and make lasting impressions that lead to preference, advocacy and conversion. This is the standard we strive towards.

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