We are currently hiring 24 Fraud Client Service Representatives! You will be responsible for reviewing customer ATM/debit or credit card accounts for the prevention and detection of possible Fraud.
*temporarily working remotely. Please ensure you have a strong internet connection and a quiet place to work.*
- Review customer ATM/debit or credit card accounts for the prevention and detection of possible Fraud.
- Complete inbound ATM/debit or credit card calls and take appropriate action based on transaction characteristics of greater complexity.
- Assesses the level of risk and makes decisions that directly impact the customer experience and risk.
- Reviews and analyzes accounts and customer situations that may require differentiated treatment or specialized resolution
- Experience is gained through training, following established procedures and guidelines, and research utilizing multiple systems and tools.
- Attendance and punctuality are essential components of the position.
- 0-2 years of experience in a related field
Pay Rate: $18.00/hourly
Schedule: Training Schedules: 8 am-5 pm
SCHEDULES AVAILABLE AFTER TRAINING:
Sun, Mon, Thur, Fri 1030am-9pm
Sun, Mon, Tue, Wed, Thur 1230pm-9pm
Location: Newark, DE
Contract-hire: 07/06/2020 to 07/05/2021