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Customer Service Representative (Banking)

Canon Recruiting Group Fort Worth, TX
  • Expired: over a month ago. Applications are no longer accepted.

Job description:

  • Assists customers with questions or issues regarding their accounts received via phone and/or correspondence.
  • Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
  • Uses computerized system for tracking, information gathering, and/or troubleshooting.
  • May require advanced knowledge of the organization, products and/or services.
  • Must have good communication and problem-solving skills.
  • May research issues or transfer to a research function.
  • May involve cross selling or up selling of other financial products.
  • Handles customer calls with somewhat more complexity.
  • May require an associate's degree and 2-4 years of experience in the field or in a related area.

Requirements:

  • Previous call center experience
  • Banking/Financial experience preferred
  • Microsoft Office suite experience
  • Ability to multi-task in a high-volume environment
  • Excellent customer service skills

Pay rate: $17 an hour

Hours approximately: MUST BE ABLE TO WORK THIS SHIFT:

  • M,T,W, F, S 1:00 pm – 10:00 pm (off Thursday and Sunday)

Canon Recruiting Group

Why Work Here?

Awesome CEO, Great Benefits and room for Growth!

Canon Recruiting Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Canon Recruiting Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotiohttps://www.ziprecruiter.com/quiz/create#n, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Address

Fort Worth, TX
76155 USA

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