•Ability to manage escalated issues with professionalism and sensitivity
•Ability to manage multiple priorities
•Must be able to read and write fluently in Portuguese and English. OR must be able to read and write fluently in Spanish and English.
•Excellent verbal and written communication
•Analytical and problem-solving skills.
•Must be flexible and able to adapt well to change
Global Accounts Payable Service Center Escalation team member is responsible for handling Accounts Payable related inquiries via email and live chat. Inquiries include employee expense reimbursements, procurement, invoicing, payments, and general ledger. Additional tasks include return mail, check copies, and vendor and employee audits.
•Accounts Payable experience