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Customer Engineer SR. - (CT/UL) Houston

Canon Medical Systems Houston, TX
  • Posted: 10 days ago
  • Other
Veterans Wanted

  • Install medical imaging equipment effectively and efficiently.
  • Perform PM inspections per equipment specifications and standards.
  • Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
  • Maintain all assigned assets per company P&P.
  • Improve personal productivity by enhancing product knowledge through formal and on the job training.
  • Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
  • Answer technical and applications questions.
  • Capable of installing multiple products in one modality.
  • Maintain accurate and complete documentation.
  • Perform and document FDA and SPD testing on assigned products.
  • Keep current with latest technical developments in multiple product lines.
  • Support field service operations with technical knowledge on multiple product lines.
  • Install and maintain equipment in multiple product lines.
  • Demonstrate expertise on multiple product lines in 1 modality.
  • Develop a higher level of troubleshooting and analytical skills.
  • Operate as liaison between technical support and field operations.
  • Support first installations within multiple product lines.
  • Influence training of CE I, II, and III level personnel.
  • Capable of assuming acting manager role when required.
  • Provide leadership to technical team.
  • Capable of leading major multi-room installations.
  • Personal contacts are of considerable importance inside and outside the company.
  • Judgment and diplomacy essential to avoid losses to CMSU.
  • Plan own workload.
  • Work independently on a major function, guided by company policies; exercise a high degree of initiative involving major programs and commitment; work is monitored by exception and management information reports; almost autonomous in work.
  • Work on non-routine tasks that involve analysis and solution of complex problems based upon facts, within broad policies and objectives, generally within precedents but makes decisions based upon exceptions.
  • Position duties involve making constant decisions and implementing authorized courses of action.
  • Errors may result in considerable financial loss and/or embarrassment to the Company and may adversely affect some aspect of our business.
  • Assist Area Service Manager with sales of contracts and other services.
  • Develop service-selling skills.
  • #LI-CO1

Canon Medical Systems


Houston, TX

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