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This job listing expired over a month ago

Customer Solutions Associate

Candle Warmers Etc Salt Lake City, UT

  • Salary $15 Hourly
  • Benefits Offered Vision, Medical, 401k, Dental
  • Employment Type Full-Time

Entry Position we will train!!!!

GENERAL DESCRIPTION

· Daily order processing for customers, e.g. print orders, submit tracking info….

· Problem solve key account customer complaints and order issues.

· Invoice sales orders when applicable.

· Manually enter customer PO’s as needed.

· Answer incoming customer service phone calls as needed.

· Support Customer Solutions team as needed and directed from Manager.

WORK EXPERIENCE/ REQUIREMENTS

· Proficient computer skills.

· Professional phone etiquette skills.

· Effective communication (written and verbal) and interpersonal skills.

· Effective with social media platforms is preferred.

· Work well in a group and with multiple departments.

· Great problem solving skills.

· Strong organizational skills.

· Positive attitude and detail oriented.

· Work well in emergency & difficult situations.

· Proficient in Word and Excel.

· Customer service/ order entry experience preferred.

· Basic NetSuite skills helpful.

· Able to learn and navigate new computer systems effectively.

Candle Warmers Etc

Why Work Here?

Great company culture. Growing company with opportunities for advancement.

Founded in 2001, Candle Warmers Etc. is the original innovator and market leader in candle warming products and home fragrance. Our success and longevity can be attributed to our dedication to product innovation, beautiful home décor, and great fragrance. In 2016 we launched Airomé, a line of ultrasonic essential oil diffusers and 100% pure essential oils. Our passion for great product has fueled phenomenal growth over the past several years, including Candle Warmers Etc. being named to the Inc. 5000 list of fastest growing companies in America each of the past seven years. We’re looking for driven individuals who share our passion for great product to partner with and support us and help us take our message of Quick, Safe, and Clean fragrance to the world.

Address

6050 West 700 South, Suite 300
Salt Lake City, UT
USA

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