We are looking for a highly motivated, energetic and dedicated individual to fill the role of Customer Service Representative located in Avon NY about 20 minutes south of Rochester. This role is a position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication
Hours: Monday - Friday 40 hours per week , 8am to 4:30pm
Salary: $14 per hour
- Receive and enter orders via fax, email, EDI. Confirm order pricing and update if necessary.
- Exceptional phone etiquette essential to answer customer phone calls throughout the day, with the ability to answer product questions, respond to customer inquiries, document and research any customer complaints.
- Run daily reports, verify orders including quantity, pricing, delivery. Manage time to meet daily deadlines for on time distribution of reports.
- Call to schedule deliveries, return customer phone calls promptly with updated feedback.
- Assist with ongoing projects as required.
- All other duties as assigned.
Minimum of 2 years Customer Service experience. Quality focus, documentation skills, phone skills, Conflict Resolution, Analyzing information, Multi-tasking, Efficient in Microsoft Office including: Excel, Word, Outlook and familiar with all office equipment.
Please call 585-360-4670 if interested in applying for this position.
Canalside Staffing places qualified and reliable candidates in temporary, seasonal, temp-to-perm, and permanent positions throughout the Greater Rochester area. We handle a variety of positions in: manufacturing, warehousing, production, assembly, industrial, technical, engineering, customer service, clerical, maintenance, construction, and general labor.