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Customer Service Representative

Canalside Staffing, Inc. Rochester ,NY
  • Expired: 28 days ago. Applications are no longer accepted.
Job Description

We are looking for a highly motivated, energetic and dedicated individual to fill the role of Customer Service Representative located in Avon NY about 20 minutes south of Rochester. This role is a position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication

Hours: Monday - Friday 40 hours per week , 8am to 4:30pm

Salary: $14 per hour

Responsibilities:

  • Receive and enter orders via fax, email, EDI. Confirm order pricing and update if necessary.
  • Exceptional phone etiquette essential to answer customer phone calls throughout the day, with the ability to answer product questions, respond to customer inquiries, document and research any customer complaints.
  • Run daily reports, verify orders including quantity, pricing, delivery. Manage time to meet daily deadlines for on time distribution of reports.
  • Call to schedule deliveries, return customer phone calls promptly with updated feedback.
  • Assist with ongoing projects as required.
  • All other duties as assigned.


​Education/Skills Required:
Minimum of 2 years Customer Service experience. Quality focus, documentation skills, phone skills, Conflict Resolution, Analyzing information, Multi-tasking, Efficient in Microsoft Office including: Excel, Word, Outlook and familiar with all office equipment.
 

Please call 585-360-4670 if interested in applying for this position. 

Company Description
At Canalside Staffing, Inc. (formerly Staff Smart, Inc., a Rochester, NY based corporation) we pride ourselves on matching the right people with the right businesses. We have more than 30 years collective management experience and the latest staffing industry resources to provide our clients with quality staffing solutions. Our ability to tackle staffing problems and implement cost-effective solutions enables our clients to focus on more important aspects of their organization.

Canalside Staffing places qualified and reliable candidates in temporary, seasonal, temp-to-perm, and permanent positions throughout the Greater Rochester area. We handle a variety of positions in: manufacturing, warehousing, production, assembly, industrial, technical, engineering, customer service, clerical, maintenance, construction, and general labor.

Canalside Staffing, Inc.

At Canalside Staffing, Inc. (formerly Staff Smart, Inc., a Rochester, NY based corporation) we pride ourselves on matching the right people with the right businesses. We have more than 30 years collective management experience and the latest staffing industry resources to provide our clients with quality staffing solutions. Our ability to tackle staffing problems and implement cost-effective solutions enables our clients to focus on more important aspects of their organization. Canalside Staffing places qualified and reliable candidates in temporary, seasonal, temp-to-perm, and permanent positions throughout the Greater Rochester area. We handle a variety of positions in: manufacturing, warehousing, production, assembly, industrial, technical, engineering, customer service, clerical, maintenance, construction, and general labor.

Address

Rochester, NY
USA

Website