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Medical/Therapeutic Field Training & Service Representative

Cameron Craig Group Kalamazoo, MI
  • Posted: over a month ago
  • Other
Are you a clinical, medical or laboratory professional looking for an opportunity to do something different outside of traditional healthcare roles?  Do you enjoy training and educating others?
 
Join a Kalamazoo based company whose culture is all about making a difference in the lives of their customers AND their employees.  In this newly created position, you will support new and existing therapeutic customers by providing training, answering questions and providing support and information on applicable laboratory and medical practices and data.  
 
Responsibilities include:
  • Assisting with onboarding of new therapeutic accounts
  • Responding to inquiries about testing, reviews, training and other related questions
  • Increasing volume of work performed, by improving processes and understanding
  • Receiving incoming sales leads and coordinating set up visits to customers
  • Providing support for materials and lab results. 
  • Training new accounts on systems including use of web portal and therapeutic value of processes
  • Updating and maintaining customer files in Salesforce.
 
The ideal candidate will have:
  • Bachelor's degree, preferably in a medical or science related field
  • Minimum 2 years related clinical, medical,healthcare, science or laboratory experience
  • HIPAA training 
  • Ability to train and educate others in a professional setting
  • Strong ability to develop relationships

Cameron Craig Group

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Address

Kalamazoo, MI
USA

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