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Program Specialist

Cambridge Information Group, Inc.
New York, NY
  • Expired: November 27, 2022. Applications are no longer accepted.
Program Information

Highly innovative, The School of The New York Times (The School), a collaboration between The New York Times and Cambridge Information Group, provides a comprehensive set of educational offerings for pre-college aged students. Drawing on unequaled expertise and unrivaled access, The School provides seminal formative experiences, giving students expanded vision and focus, while serving as the foundation for success in their future studies and in life itself.

Held in New York City, Summer Academy (SA) provides students with an immersive environment during 2-week terms over the course of the summer, in which they learn, investigate and explore while having fun and discovering friends, mentors and instructors who share their passions and interests.

Position Description

As a leader within the residence life program, the Program Specialist will directly support the Residential Housing Assistant Director (RHAD) in administrative, supervisory and management tasks required of Summer Academy. The Program Specialist will serve as an advisor and role model for responsible behavior, work ethic and integrity for both staff and students. This is a live-in position, working 35-40 hours per week with housing and meals provided.

Essential Duties and Responsibilities

Each Program Specialist will be assigned a "house," comprised of roughly 150 students per term and 20 staff and is primarily responsible for building and maintaining a strong and safe residential community. The Program Specialist oversees student programming from the staff proposals to the execution of the program, including scheduling. Other responsivities include:
  • Support the RHAD in program management and supervision of Program Counselors
  • Attend and co-lead weekly staff meetings;
  • Act in a management role during check-in and check-out days, ensuring delivery of customer service and a smooth process overall;
  • Manage student and staff interactions through the use of student management software;
  • Oversee staff scheduling;
  • Case manage student accommodations and issues as they arise and refer accordingly;
  • Assist with daily student affairs duties, including resource triage and incident follow up;
  • Oversee distribution of Metrocards to students each term and staff each month;
  • Support and present student orientation and community building activities;
  • Manage and track petty cash use among staff;
  • Attend co-curricular events and activities;
  • Oversee and manage the boxed lunch ordering and dissemination process;
  • Submit and follow up on work orders for maintenance issues in the residence hall;
  • Abide by Curfew and Proximity policy, when scheduled (see below);
  • Step in, only when needed, to On-Call Duty and Back Up On-Call rotation (see below);
  • Other duties as assigned.

Program Specialists will typically work in afternoons and evenings with some exceptions or other assignments that may arise. Program Specialists will be responsible for checking their email account daily for updates.

Knowledge & Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Have an outgoing disposition and an enthusiasm for working with high school students and college-aged staff;
  • Flexible and comfortable taking initiatives;
  • The ability to use sound judgement, enforce rules and assume a leadership role;
  • Has an interest in New York City culture and is comfortable exploring it with students.

Education, Work Experience and/or Licensure
  • Must be legally authorized to work in the United States
  • Bachelor's degree;
  • 2+ years of previous residential life experience (summer camp, boarding school, college campus etc.);
  • Three references required.

Program Specialists must complete an online training prior to arrival. Program Specialists move into the residence halls on Tuesday May 31, 2022, in preparation for training, which begins June 1, 2022. Dates of commitment are below:
  • June 1st - June 3rd: Residential Staff Training
  • June 5th - June 17th: Term 1
  • June 19th - July 1st: Term 2
  • July 3rd - July 15th: Term 3
  • July 17th - July 29th: Term 4
  • July 30th: Residential Staff Move-out

*Program Specialists will be required to work on Juneteenth (June 19) and Fourth of July (July 4)

Curfew and Proximity

In order to maintain student-to-staff ratios overnight, staff may be required to remain within a 15-minute walk of campus after 11 p.m. on their working nights. Staff do not have curfew or proximity restrictions on their days off.

On-Call Duty

At times, a Program Specialist may be asked to cover On-Call Duty, when needed, but will not be regularly scheduled on rotation. The School gives students and staff a 24-hour Emergency Phone Number to report incidents such as medical and mental health emergencies, severe conduct violations, unforeseen and/or troubling circumstances, building maintenance emergencies and other similar escalations. Pro-Staff rotate On-Call Duty and Back Up On-Call throughout the week and are required to:
  • Answer the Emergency Phone during the length of Duty, including overnight phone calls;
  • Respond to calls in a timely manner and follow The School's Escalation Protocols that matches the incident being called in;
  • Call Full-Time On-Call for guidance and escalation, when appropriate;
  • If required, travel with student/staff to hospital and/or police station and give Emergency Phone to Back Up On-Call;
  • Records all incidents in a nighty log.

During On-Call Duty and Back Up On-Call, staff are required to stay within the building and immediate area and must maintain sobriety.


The Program Specialist will be an experienced residential education professional with prior leadership experience and a minimum of 2 years of work in comparable positions, Prior work in a university program, boarding school, or as guidance counselor is particularly desirable.

Graduate students and recent graduates are encouraged to apply.

This position offers the following:
  • An opportunity to work with a passionate team of diverse people;
  • Housing with a roommate and meals provided.
  • Unlimited MetroCard;
  • An opportunity to chaperone events such as Broadway shows and trips to local attractions and events;
  • Salary of $22.22 per hour.

Language Skills
  • Excellent verbal and written communication skills.
  • Excellent command of the English language.
  • Ability to speak another language a plus.

Physical Demands

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to sit, stand, walk, travel up and down stairs, crouch, stoop, and reach.
  • Ability to lift up to 25 lbs.

Other Requirements

All staff will be working closely with minors and will need to pass a criminal background check and successfully complete all training. All positions will require use of one's personal cell phone.

Work Environment

The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of a basic office/academic environment.

The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The School of the New York Times reserves the right to modify this job description in its sole discretion.

BrandEd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Cambridge Information Group, Inc.


New York, NY
10002 USA