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Call Center - Customer Service Rep Wanted - $14-$17 Per Hour

Call Group Connect Associates
Lauderdale Lakes, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

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Customer Service Rep Specialist Wanted

We are a rapidly growing health insurance firm located in Fort Lauderdale, just west of i95 and Commercial Blvd.

**This is an in-office position, that is to be worked inside of our office, after training, we can work out a schedule where you are working a few days in the office and few days from home**

We are in search of an experienced Customer Service Representative that has worked inside of a health insurance company in the past, or has a great deal of experience dealing with customers.

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Part of your responsibilities will be:

* Answering calls from customers that need to make a change to their account.

* Verifying information from customers after a sale has been closed by one of our licensed agents

* Trying to retain customers that call in to cancel their policy

* Generating reports* Keeping track of certain metrics that we have in place.

* Call customers to get payment details if their monthly payment were to decline.

* Working closely with the managers and owners on establishing best practices for the department.

On top of looking for the above experience, we also need:

* Someone that can come into work on time

* Someone that is proficient with typing and using a computer

* Someone with a clear speaking voice.

* Someone looking for a long term career as there is lots of room for advancement

* Someone that will work hard, from day one.

* Someone that won't bring in drama. We are a very laid back office. We come in and get our work done.

Compensation & Schedule:

This is a full time position.

The hours are from Monday-Thursday 9:00 am to 7:00 pm, Friday 9:00 am to 5:00 pm. Occasionally we work 1 or 2 weekends per month.

The pay range is from $14 to $17 per hour, depending on your experience level.

We are looking to hire immediately, Please apply below ONLY if you match the experience we are looking for and are willing to accept the schedule and pay range that this position offers.

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Call Group Connect Associates


Lauderdale Lakes, FL



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