Skip to Main Content
← Back to Jobs

Logistics/Route Manager (Recycling Industry)

California Waste Solutions Oakland, CA
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Overview:

As a Route Manager, you will lead a team of collection experts to provide excellent customer service. You will address incoming orders to resolve service-related issues and will work with Routing Dispatch Supervisors and other team members to coordinate and direct drivers. Manages collection routes and driver/laborer performance on a daily basis in single or multiple lines of businesses: Residential, Commercial, and/or Roll-Off.

Essential Job Functions:

  • Works with routing specialists, dispatchers, and the service department to optimize routes.
  • Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response.
  • Organizes and schedules all necessary resources (Drivers, Trucks, Helpers, etc.) required to accomplish required route completion and other activities.
  • Coordinates daily operational needs with maintenance team by LOB each day for following days routes.
  • Plans, distributes, monitors, and follows-up daily route assignments.
  • Manages the end-of-day de-brief process, capturing and communicating key service, safety, and equipment issues to each individual employee on their respective team.
  • Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 12 & 70 hour rule).
  • Ensures that drivers comply with physicals, drug or alcohol tests, and training required by company and any regulatory agencies as required.
  • Assist with conducting root cause investigations for all injuries and incidents, ensuring consistent discipline and retraining.
  • Fields incoming calls from customers or customer service department, managing requests for pick-up or container delivery and ensuring same-day service.
  • Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues.
  • Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.
  • Ensures same-day service on missed pick-ups by coordinating driver movement in the field.
  • Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity.
  • Identifies and plans deployment for increases/decreases in route volumes, shifting resources in response to seasonal and other fluctuations.
  • Records and documents information and distributes to appropriate departments, including: route information, driver productivity information, sales and service issues and opportunities, safety issues, and problem stops.
  • Ensures set-up errors and missed pickups are reported and resolved.

Qualifications and Requirements:

  • Associate’s Degree (accredited), or in lieu of degree, High School diploma or GED (accredited) and 2 years of relevant work experience in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees were requirements of the role.
  • Bachelor’s Degree (accredited) and 2 years of relevant work experience in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees were requirements of the role.
  • Technical skills – Word, Excel, Microsoft Office
  • Personal skills to work with all levels of employees, management, and other departments
  • Understand how to read a map
  • Clean driving record
  • Successfully pass pre-employment (post offer) drug screen and background check
  • Experience at supervising a union work force is advantageous

California Waste Solutions

California Waste Solutions is Northern California's premiere full-service recycling and environmental services company. We service more than 3 million households worldwide every week. California Waste Solutions thrives by protecting the earth's resources through diverting pollutants away from landfills, recycling needed materials, reusing vital products and using high tech sustainable strategies to prepare for the future. The industry's leading publication, Waste Age Magazine, has consistently ranked California Waste Solutions as one of the top recycling companies in America. That's because we use the latest technology to make recycling customer-friendly and business efficient.

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.