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Showroom Attendant/Customer Liaison

California Closets - Richmond, VA Virginia Beach ,VA
  • Posted: over a month ago
  • Full-Time
Job Description

For more than four decades California Closets has built a reputation of delivering unparalleled service to its clients. The Client Liaison is our client's first contact with our organization and a critical component to our success in delivering an exceptional experience.

 

Responsibilities

-Receive all incoming phone calls and schedule all Design Consultant appointments

-Manage confirmations of all Design Consultations and Installation confirmations

-Maintain and update client databases

-Prepare and manage correspondence, reports, and documents as needed

-Assist the management team with various administrative tasks

-Set up service tickets

-Able to work well independently and with others in a team environment

-Learn our products, organizational structures, and apply relevant terminology

-Gain industry knowledge

 

Qualifications

-Outgoing, motivated, self-driven individual

-Excellent verbal and written communication skills

-Possesses a strong affinity for Client Service

-Advanced knowledge and experience of relevant software applications (Word, Excel, Outlook, PowerPoint)

-Experience working as a client services representative

-Comfortable working within a fast-paced environment

-Ability to multitask and problem solve

-Able to adapt quickly to change

 

Our work week: Mon – Fri 10 AM - 4 PM. Hourly position.

California Closets - Richmond, VA

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