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Cannabis Retail Delivery Manager

California Cannabis Co. Lemoore, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 


Full Job Description

California Cannabis Co., the new standard in cannabis deliveries, is looking to hire a Retail Manager for our location in Lemoore, CA.


 

Job Title: General Manager

Reports to: District Manager


 

Position Summary:

The General Manager will be responsible for the day to day operations of the dispensary and overseeing the sales, delivery, and customer service staff. This person is responsible for the growth and success of the venue. In this role, the majority of your time will be spent on the training and development of staff, driving sales, ensuring guests receive top notch service, upholding the California Cannabis Co. brand standards, and operating all aspects of the dispensary.


 

Duties and Responsibilities:


 

  • Responsibilities include, but are not limited to:
  • Oversee dispensary service team including but not limited to: Reception, Budtenders, Customer service, Security, Dispatch, Delivery Drivers, and Promotional Staff
  • Ensure proper time is effectively split between all departments as needed
  • Ensure all operational manuals are up to date (should be done quarterly)
  • Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)
  • Assist Operations Manager by communicating any needs or new sales trends ensuring we have adequate product stock
  • Ensure all staff is on time, uniforms are clean and they are well groomed
  • Handle all returns, exchanges and employee purchases
  • Ensure that Operations Manager is notified of all returns so this may be communicated to the vendor and product replaced or credit given
  • Complete checkouts for budtenders and delivery drivers ensuring all cash handling procedures are being followed
  • Responsible for all cash in drop safe and vault
  • Ensure all opening and closing duties are completed before opening and all closing duties are completed and the venue is completely secured before departing for the night
  • Meet with management team to ensure proper follow-up on all action items and address any personnel issues
  • Report all relevant operational information to Operations Manager
  • Make recommendations on all pertinent employee issues relating to the company, including first or second interviews for all prospective staff
  • Handle customer issues and concerns in a professional and effective manner
  • Handle all scheduling and coordinate staff onboarding with Human Resources team
  • Responsible for ensuring all employees have current licenses & permits
  • Responsible for all POS updates and maintenance in conjunction with Operations Manager
  • Partner with Human Resources to ensure the venue is compliant with all pertinent employee rules and regulations
  • Execute marketing efforts as directed by the Marketing Team
  • Ensure proper ambiance and cleanliness within venue at all times
  • Ensure that the California Cannabis Co. brand is always being properly represented
  • Train and develop employees focusing on shift leads to develop our team from within
  • Conduct quarterly shift lead reviews as well as employee annual reviews
  • Set sales goals and incentives for all staff
  • Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale
  • Participate in local area business organizations and networking groups
  • Read industry publications to keep up-to-date on trends
  • Create and implement policies and procedures that will enhance customer service and present to Operations Manager for approval
  • Enforce all policies and procedures of venue and the company
  • Manage floor to ensure staff is on task at all times
  • Perform any other duties and projects assigned by Senior Management
  • Walk the venue on a regular basis to ensure the facility is properly maintained and address any damage that needs to be repaired

 

Qualifications:


 

  • At least 3 years management experience in high volume establishments with extensive knowledge in the cannabis industry
  • Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc
  • Must be comfortable learning new skills
  • Must have a hands-on, proactive management style

 

Skills and Attitudes:


 

Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.

Must have ability to:

  • Perform all job functions with attention to detail, speed and accuracy
  • Prioritize and organize
  • Be a clear thinker, remain calm, and resolve problems using good judgment
  • Lead by example and ensure that your team executes the game plan laid out for them
  • Understand guest service needs
  • Work cohesively as a team with co-workers
  • Direct staff performance and follow up with developmental performance improvement plans and corrective action as needed
  • Ability to communicate efficiently, effectively and professionally

 

Education:

Must have one or more of the following:

  • Bachelor's degree (B.A.) from a four-year college or university
  • Four years' relevant experience and/or training
  • Equivalent combination of education and experience

 

Certificates, Licenses, and Registrations:

  • Valid California Driver's License

 

Physical Requirements:


 

  • Must be able to stand/walk for up to 6 hours at a time
  • Must be able to sit for up to 8 hours at a time
  • Must be able to lift at least 50 pounds safely and properly
  • Ability to work in a stressful, fast-paced environment
  • Must be able to work days, nights, holidays and weekends

 

Benefits:

  • Base salary + bonus
  • Paid time off
  • Store discount

California Cannabis Co.

Why Work Here?

Awesome start up cannabis company that is growing in the central valley

Address

1526 Venture Place
Lemoore, CA
USA