The customer service representative role provides effective management and support for our domestic customers. The ideal candidate will have excellent communication skills, will work with a sense of urgency, and will act as the customer advocate within the company. The candidate must have a positive attitude, be a team player, and willing to work collaboratively with other departments.
1. Must be comfortable handling a high-volume of incoming calls.
2. Speedy and accurate data entry of call details into the company database
3. Professional, business communication skills on the phone and in e-mails.