Senior Windows Systems Engineer - 100% remote

We are hiring Senior Windows Systems Engineer - 100% remote for a Full Time position in Anchorage, AK

JOB SUMMARY: Under limited supervision, is responsible for the engineering, management and support of a complex multi-tiered, interdependent server ecosystem, focusing on delivering quality system services to the business. Performs all operational functions for deployment, including design, installation, capacity planning, upgrades, configuration, patch management and backups of vital services to provide high availability, high performance and highly secure service implementations. Ensures systems meet industry standard best practices. Coordinates closely with HIT functional teams and users to ensure the best possible user experience.

REPRESENTATIVE DUTIES
Provides systems administration technical expertise in support of network, communications and core business functions. Evaluates end user needs, goals, budgets in conjunction with application parameters to define overall system requirements and technical design. Relies on extensive knowledge and professional discretion to achieve goals.

Evaluates existing systems and designs/flowcharts proposed systems. Installs, monitors, and manages servers and customer end-points, resolves issues as needed. Installs system and application patches and performs system backups and recovery. Monitors system configuration and manages log files. Develops user guides, technical procedures and technical architecture documentation. Ensures system security through proactive security patch management. Collaborates with Information Systems Security Officer to ensure implementation of industry best-practice system architecture.

Designs, implements and maintains organization s email system. Establishes user accounts and security guidelines, tracks server performance and provides tier 2 resolution for issues. Monitors existing messaging infrastructure and usage, optimizes system to ensure quality user experience. Documents internal policies or develop training for end-users. Ensures the consistency and compatibility of all messaging applications.

Identifies database requirements by interviewing customers and analyzing department applications, programming, and operations. Makes recommendation on potential solutions by defining database physical structure and functional capabilities, database security, data backup, and recovery specifications. Recommends optimal user access techniques. Coordinates installation requirements. Ensures optimal database performance by calculating most efficient values for database parameters; implementing new releases; completing maintenance requirements; evaluating computer operating systems and hardware platforms. Generates usage reports for submission to leadership.

Builds, configures and deploys manages all telehealth servers Implements security systems, solutions and procedures for development, test and staging servers. Tests, analyzes, implements and documents secure configuration solutions into the building, deployment, upgrade and maintenance process for Telehealth servers and workstations.

Manages upgrades and continually monitors all production telehealth servers for performance, business continuity, disaster discovery and security. Builds and deploys server and multi-client images support, including wireless, in conjunction with software and hardware product development.

KNOWLEDGE and SKILLS
Knowledge in Cloud Design and Virtual Desktop Infrastructure.
Knowledge in multi-tiered SAN, NAS and direct-attached SAS including ISCSI, Ethernet and FC protocols.
Knowledge of multiple operating systems to include mobile devices.
Knowledge of Cloud SaaS solutions support
Knowledge in networking technology, security guidelines, industry standards and practices.
Knowledge of business operations, maintenance, metrics and goals.
Knowledge in strong problem research and resolution skills.
Knowledge of applicable computer system software programs.
Knowledge of confidentiality rules and regulations and HIPAA Privacy Act.
Knowledge of ITIL.
Knowledge of information security
Skill in working in an enterprise, multi-tiered, interdependent environment.
Skill in complex multi-level system design to ensure cohesive implementation.
Skill in managing large complex projects simultaneously to meet mission critical objectives.
Skill in analyzing complex data and developing practical solutions to meet business needs.
Skill in assessing and prioritizing multiple tasks and customer demands with attention to detail.
Skill in customer service concepts and practices while working in a team of teams.
Skill in Industry Standards for Service Lifecycle Design and Management.
Skill in Active Directory design, implementation and system administration.
Skill in demonstrated hardware and software troubleshooting techniques.
Skill in writing system automation scripts to include PowerShell COMPUTER SYSTEMS ADMINISTRATOR JOB FAMILY Page 3 of 4
Skill in establishing and maintaining cooperative working relationships with other employees.
Skill in operating a personal computer utilizing a variety of software applications.

MINIMUM EDUCATION QUALIFICATION
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COMPUTER SYSTEMS ADMINISTRATOR II/III/IV
A Bachelor s degree in a computer science or related field. Progressively responsible professional work-related experience, education, or training may be substituted on a year-for-year basis for college education.

COMPUTER SYSTEMS ADMINISTRATOR II
Four (4) years of progressively complex information technology and system administration. An equivalent combination of relevant education and/or training may be substituted for experience.
COMPUTER SYSTEMS ADMINISTRATOR III
Six (6) years of progressively complex information technology and system administration. An equivalent combination of relevant education and/or training may be substituted for experience.

PREFERRED CERTIFICATION QUALIFICATION
All Levels:
Microsoft Certified Solutions Expert (highly preferred)
Infrastructure/Data
Private Cloud / Office 365
Communications/Messaging
VMware Datacenter Engineer (preferred)
Cloud Automation
Datacenter Virtualization
Cyber Security (preferred)
Mobile Device Management (preferred)
RedHat Linux (preferred)
ITIL V3 foundations Certification (preferred)