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UX Researcher

Calance US Denver ,CO
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
We are hiring a UX Researcher for a Contract position in Denver, CO

UX Researcher

What You ll Get To Do
Create, coordinate and conduct conceptual and evaluative research studies including but not limited to moderated and unmoderated usability tests, card sorting, focus groups, A/B tests, and surveys); remote and in-person
Create research deliverables, including but not limited to personas, user journeys, workflows, findings documentation and presentation decks
Present qualitative and quantitative research findings to the Product Team and key stakeholders in compelling and creative ways to help drive future development initiatives
Workflow modeling and prototyping in close collaboration with the Product team
Work within a team of two other User Researchers

What You ll Bring
Education & Experience:
Minimum of two years of applied UX Research
Required experience using qualitative and quantitative research methods to define user flows, advanced customer insights, business strategies, and market analysis
Required experience defining clear and concise research objectives with members of the design/product teams and other key stakeholders
Required experience creating research deliverables that help answer high-level, strategic questions, generate insights and facilitate decision making
Experience evangelizing User Research and bringing passion to research findings
Required experience with usability testing methods and best practices, such as usability testing
Required experience conducting remote usability testing, preferably using tools such as User Zoom
Preferred experience working in the Healthcare Industry
Preferred experience with Lean or Agile research methodologies with an enterprise software
Preferred experience with data analytics tools, such as Pendo
Preferred familiarity with UI design and prototyping tools such as: Sketch and InVision
Preferred experience recruiting participants for in-person and remote user research sessions
Preferred Four-year College Degree in Human Factors, Psychology, Design, HCI

Desired Qualities
A true team player, looking to cross-collaborate and help out where needed
Strong desire to always want to learn something new, adapt, and refine current skillset
Happiest when working in an innovative and collaborative space with others
Excellent problem-solving skills with the ability to analyze situations and identify existing or potential problems
High proficiency in design thinking and human-centered design
Strong curiosity about technology and how it applies to and benefits humanity
Ability to empathetically present and communicate research findings and strategies to customers and stakeholders

Highly collaborative
Clear, concise and timely communication skills are essential, as well as the ability to remain organized and self-directed in a fast-paced environment
Must possess excellent verbal and written communication skills, strong storytelling experience is highly desired
Must communicate appropriate information accurately, clearly and succinctly
Must have the ability to effectively and appropriately interface and communicate with a variety of individuals or groups on a frequent basis

Calance US


Denver, CO
80202 USA