Our client, a leading provider of computing, applications management, IT procurement, network, and telecommunications services to public organizations, is looking to hire a Systems Engineer III.
. Coordinate update releases and other system changes, contribute to the implementation of break/fix solutions, performing unit testing, configuration management, source code control, and update documentation and configuration information related to changes as needed throughout the life cycle.
. Coordinate activities and communications with various operations, development, and business teams to efficiently resolve urgent production incidents.
. Perform regular health checks and analysis on production platforms looking for potential problems before they trigger business-impacting issues.
. Develop solutions to provide enterprise platform metrics, alarms, and monitoring tools (Dynatrace) to aid in observing and maximizing platform and business efficiency.
. Generate and track tickets for production trouble incidents, scheduled, and unscheduled change requests
. Provide leadership and direction for rapid resolution of business-impacting issues affecting production systems supporting 24x7 global operations (to include weekends and holidays).
. Maintain real time alerts, system administration, and server administration within the enterprise production software systems maintaining uptime, performance, and customer satisfaction.
. Respond to Audit findings with documented remediations within the architecture.
. Automating code checker and document changes needed using Veracode
Requirements and Skills
. Must have at least 3-5 years of system engineer or software developer experience in a complex ecosystem.
. Must have at least 3-5 years of Linux Administration.
. Must be able to partner and mentor others on the design team.
. Strong experience in real time alerts, system administration, system monitoring, and server administration is highly desirable.
. Experience with software upgrades in lower environments and documenting the process for the upper environments.
. Experience with Encryption and key renewals
. Must have strong technical analysis, ability to perform operational troubleshooting by transversing multilayered systems and determining root cause analysis throughout the ecosystem.
. Ability to work in a collaborative technical and business team environment on a fast-paced dynamic product.
. Ability to collaborate across teams and management levels to coordinate escalation and resolution of major service issues.
. Ability to provide regular status reports to management and business partners on application status and other metrics regarding critical outages until resolution.
. Ability to support applications in line with business requirements, using Agile or Waterfall methodologies as needed.
. Ability to interact with infrastructure, change / release management, QA, and application teams.
. Ability to design and develop solutions to fix identified problems and reported defects.
Who is Calance?
Calance is a global IT company with operations in the United States, Canada and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care and 401K.
Calance - the place to grow.