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Family Advocate (CSOC)

Cal Voices
Auburn, CA
  • Posted: over a month ago
  • Other
Job Description: Salary: $21.54/hour DO NOT APPLY THROUGH BAMBOOHR. WE WILL NOT RECEIVE YOUR APPLICATION. YOU MUST APPLY THROUGH CAL VOICES' ONLINE JOB APPLICATION LINKED HERE. DOWNLOAD A COPY OF THIS JOB ANNOUNCEMENT HERE. FAMILY ADVOCATE POSITION TYPE: FULL TIME, NON-EXEMPT | LOCATION: AUBURN/ROSEVILLE, CA ALL EMPLOYEES MUST BE FULLY VACCINATED FOR COVID-19 THIS POSITION MUST WORK ONSITE AT SACRAMENTO COUNTY ABOUT CAL VOICES Cal Voices is a 501(c)(3) public benefit organization dedicated to improving the lives of residents in the diverse communities of California through advocacy, education, research, and culturally relevant peer support services. In all of its programs, Cal Voices works with individuals and families with mental health challenges to promote wellness and recovery, prevention, and improved access to services and supports. POSITION OVERVIEW Cal Voices has an immediate opening for a full-time (37.5 hours per week) CSOC Family Advocate in Placer County’s Children’s System of Care. This position is employed by Cal Voices but is co-located within one of Placer County’s facilities in Auburn or Rocklin. Under the supervision of Cal Voices’ CSOC Program Manager and Supervisor, this position serves as a core member of Placer County’s multidisciplinary teams within the Children’s System of Care, partnering with representatives from children’s mental health, child welfare, foster care, juvenile probation, and/or education services to offer maximum support for families of children and youth with severe behavioral, emotional, or mental health disorders. CSOC Family Advocates are a vital resource for parents/caregivers, assisting them in navigating the system and finding appropriate resources in their home communities. They also provide individualized advocacy, mentoring, education, and peer support, using their personal lived experience to establish credibility, rapport, and trust with family members. Finally, CSOC Family Advocates represent the parent/caregiver perspective on the system level, helping to shape Placer County’s programs, services, and policies in response to family needs and concerns. Cal Voices is a peer-run, grassroots mental health advocacy agency. Candidates must have personal lived experience as the parent/primary caregiver of a child or youth with a behavioral, emotional, or mental health challenge. Applicants must have functional knowledge of California’s Public Mental Health System (PMHS), the Children’s System of Care (including children’s mental health services, the child welfare/foster care system, and the juvenile probation system), self-help and resiliency principles, and fundamental principles of peer support and family advocacy. Qualified individuals who have received public mental health services in any California county, who are bilingual/bicultural, and members of traditionally underserved groups (LGBTQ, racial/ethnic minorities, immigrants/refugees, veterans, formerly homeless) are encouraged to apply. Spanish-speaking candidates are strongly desired. MINIMUM QUALIFICATIONS Applicants who do not possess all of these minimum qualifications will not be interviewed: Personal lived experience as the parent/primary caregiver of a child or youth with a behavioral, emotional, or mental health challenge Familiarity with the structure and functions of California’s PMHS and knowledge of the interconnected services provided through Placer County’s Children’s System of Care The ability to consistently work 7.5 hours each workday, 37.5 hours each week, and adhere to a set schedule during Cal Voices and Placer County’s normal business hours Willingness to undergo Placer County’s criminal background screening process Possession of a high school diploma or its equivalent (Associate’s degree or higher is preferred) A current and valid Class “C” California Driver License Immediate access to reliable personal transportation throughout the workday Auto insurance coverage that meets the minimum legal requirements in California Excellent written, verbal, and interpersonal communication skills Intermediate-level computer literacy skills, including proficiency in word processing, internet-based research, email applications, and MS Office programs (Word, PowerPoint, Excel) or their equivalents Any combination of education, and training, and experience necessary to perform the Job Duties for this position, and likely to provide the required Knowledge and Abilities as described herein Please carefully review the application instructions listed at the end of this job announcement. Applicants who do not follow these instructions will not be considered for this position. JOB DUTIES Core Responsibilities Serves as a vital member of Placer County’s multidisciplinary teams to help families of children and youth with severe behavioral, emotional, or mental health disorders navigate the Children’s System of Care, its processes and procedures, and the services provided therein Educates parents/caregivers about the Children’s System of Care and its constituent agency partners, including: children’s mental health, child protection and welfare, foster care and adoption, juvenile justice and probation, alcohol and substance use, school districts, and local education services Uses their personal lived experience to establish credibility, rapport, and trust with familiesOffers necessary support, mentoring, and advocacy to families receiving services in Placer County Provides families with information regarding available Placer County resources; identifies and links families with culturally-relevant community resources and supports Helps parents, caregivers, and family members implement individualized solutions using problem-solving and effective communication skills for positive interaction with public agencies and the communityAssists families in identifying and articulating what they need from services and providersServes as a bridge to ensure families and providers understand each other’s needs and perspectivesTeaches parents, caregivers, and family members to effectively negotiate, resolve conflicts, and navigate within County systems and service provider agenciesParticipates in various meetings with families, County agencies, and service partners to represent the interests of families Advocates for families, children, and youth on the program and system levels to maximize parent/caregiver voice and choice in servicesOffers their own experience-based perspectives in the development, implementation, and operation of services in Placer County by providing important feedback on family perceptions, needs, and concernsProvides consultation and training to program staff and external agencies regarding the parent/caregiver perspectiveServes on advisory committees, oversight bodies, and policy-making panels that affect children’s servicesFaithfully represents Cal Voices’ core values and principles in a variety of settings Other Responsibilities Document client contacts, maintain client files, monitors client progress, records information, generates reportConducts client satisfaction surveys, focus groups, and other data collection activities Attends conferences, trainings, and professional development activities Attends, participates in, and helps organize special events, conferences, workshops, and trainings Ensures confidentiality is maintained in accordance with Federal, State, County, and agency standardsPerforms all other duties as assigned KNOWLEDGE AND ABILITIES The ideal candidate will demonstrate KNOWLEDGE of:The structure and functions of California’s PMHS and the interplay of various agencies within Placer County’s Children’s System of Care, including children’s mental health services, the child welfare/foster care system, and the juvenile probation systemAvailable services and community resources for families, children, and youth in Placer CountyCurrent laws regarding children’s mental health, special education, juvenile probation, and child welfareSelf-help, recovery, and resiliency concepts, and fundamental principles of peer support and family advocacyCultural competency and the disparities faced by underserved communities in the PMHSBasic office record keeping; maintenance of physical and electronic files (including confidential information) Successful candidates will have the ABILITY to: Demonstrate equality in relationships with families and the capacity for self-awareness Use language that is non-judgmental and non-clinical Demonstrate culturally-sensitive and appropriate interaction Model effective coping techniques, communication skills, and self-help principles for parents and caregivers Provide a consistent source of encouragement and hope to families Maintain appropriate interpersonal boundaries with families and coworkers Remain dependable, flexible, and adapt to daily changes and challenges that families experience Display professionalism in appearance, language, and conduct Communicate clearly and effectively with a wide range of groups and individuals from different educational, economic, and cultural backgrounds Draft communications that are free of typos, grammatical errors, and misspellings Speak in public, facilitate meetings, and make group presentations Take personal responsibility for actions, decisions, and results Demonstrate critical thinking skills and sound independent judgment Remain calm and focused in a hectic work environment Maintain confidentiality in accordance with legal, agency, and program standards Prioritize and protect the program’s and Cal Voices’ interests at all times (Desired) speak Spanish fluently PHYSICAL AND MENTAL REQUIREMENTS This position requires employees to: Consistently work 7.5 hours each day, 37.5 hours each week, and adhere to a set work schedule Frequently drive to/from various locations within Placer County Occasionally travel to trainings, conferences, and/or events held in distant locations Perform moderate typing an

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Auburn, CA
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