Title: Store Associate Rx
Recruiter: Recruiter No
Manager: Dan Guarente
Position Summary: Work as part of the Pharmacy and Front Store Team to ensure that each customer has a positive shopping experience at CVS and to ensure customer satisfaction by serving each customer according to our company Values. Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply.
Req ID: 1245507BR
Job Code: 310011 Store Associate Rx
Business Area: CVS Health
Location - State/City: NH - Franklin
Job Category: Cashier
Preferred Qualifications: Required Qualifications continued: Front Store Activities Operate a cash register including cash transactions, checks, charges Follow company policies and procedures regarding cash register performance Request additional help when needed to increase customer satisfaction Greet each customer using the eye's, hi's and help at all times and assist customers with their questions, problems and complaints Price merchandise utilizing price guns Store cleanliness: break area and rest rooms; vacuum; dust/face; clean windows; rubbish removal; exterior maintenance; sweeping Stock shelves Complete price changes: document counts, utilize price guns Answer the telephone using the appropriate greeting Process photofinishing orders Maintain check-out area: fill register supplies, bags; wipe counter tops; Issue rainchecks when requested React to potential shoplifters following company guidelines Maintain customer/patient confidentiality Maintain card department: order, stock, inventory, signing Maintain cosmetic department/units: clean, stock, set displays, sign, prepare returns (UPP system) Reset departments/end caps following POGs Display and sign weekly, promotional and seasonal merchandise Prepare damages: document counts and item numbers, seal trays In-store signing, including: shelves, displays, dump baskets, windows, ceiling Assist Pharmacy personnel when needed Complete minor in-store repairs i.e., carriage poles, change light bulbs Work out reserve stock Assist customers with large purchases (taking out to vehicle) Unload and load trays/cases - 35 pound maximum to a height of 4 feet Move trays/cases from one location to another Human Resources Support scheduling activities according to the needs of the business and workflow model Complete all required training programs Communicate with field management and corporate any required reporting
Job Grade: 001
Job Type (Expected Hours Category): Part Time
Street Address: 861 Central St.
Location code: 07391
Education: High school diploma or equivalent preferred
Required Qualifications: Must be at least 16 years of age Licensure requirements vary by state Must have the ability to perform the following tasks: Customer Service Greet each customer in a courteous and professional manner Assist all pharmacy and front store customers with their questions and concerns Request additional help when needed to maximize customer satisfaction Maintain customer/patient confidentiality according to HIPAA and company standards Answer telephone with appropriate greeting Operations Comply with all federal and state laws, rules and regulations Comply with CVS policy and procedures at all times Adhere to CVS workflow and ensure quality assurance standards are maintained at all times Maintain prescription prioritization throughout prescription processing Process prescriptions Including translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottles labeling of prescriptions Resolve Third Party rejections and complete any manual claim forms Perform all register transactions, in adherence of CVS policy and procedures This includes cash, check and charge transactions Bag merchandise upon completion of sale Perform all prescription pick-up procedures, in adherence of CVS policy and procedures; Complete Prescription Pick-Up Log, validate customer address, Make the Offer to Counsel and direct customer to Pharmacist or Intern (if applicable) Communicate with all healthcare professionals when permissible and according to state law Retrieve and file prescriptions appropriately according to State and Federal Law Participate in all required store operational meetings Maintain a clean, organized and professional pharmacy department, according to CVS standards Access, input and retrieve information to/from the computer Stand for extended periods of time Assist front store operations when needed Inventory Management Maintain in-stock by ensuring all inventory management policies and procedures are followed Utilize appropriate report(s) to maintain replenishment Pull outdated, damaged and recalled merchandise and prepare for return Assist with putting away drug orders (except CIIs) as permitted by law
Business Overview: It's a new day in health care.
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.
If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or firstname.lastname@example.org. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.