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Shift Supervisor

CVS Edinboro, PA
  • Expired: September 18, 2019. Applications are no longer accepted.
Job Description

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.  When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

 

Essential Function:

1. Management

Work effectively with store management and store crews

Supervise the store's crew through assigning, directing and following up of all

  activities

Effectively communicate information both to and from store management and crews

2. Customer Service

Assist customers with their questions, problems and complaints

   Promote CVS customer service culture. (Greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy

  and promote a positive shopping experience for all CVS customers

Maintain customer/patient confidentiality

3. Merchandise/Presentation

Price merchandise

Stock shelves

Execute the displays, sign and inventory of weekly, promotional, and seasonal

  merchandise

Execute the display and maintenance of off-shelf merchandise

    Reset departments following POGs

 

 


Required Qualifications

  • Deductive reasoning ability, analytical skills and computer skills.
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise


Preferred Qualifications
  • Experience as a retail supervisor


Education
  • High school diploma or equivalent required


Business Overview
It's a new day in health care.


Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health ser

CVS

Address

Edinboro, PA
USA