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Shift Supervisor

CVS 01098 ,MA
  • Expired: March 23, 2020. Applications are no longer accepted.

Title: Shift Supervisor
Recruiter: Salim C Mardini
Manager: Gary Newell
Position Summary:

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Function:

1. Management

Work effectively with store management and store crews

Supervise the store's crew through assigning, directing and following up of all

activities

Effectively communicate information both to and from store management and crews

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture. (Greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy

and promote a positive shopping experience for all CVS customers

Maintain customer/patient confidentiality

3. Merchandise/Presentation

Price merchandise

Stock shelves

Execute the displays, sign and inventory of weekly, promotional, and seasonal

merchandise

Execute the display and maintenance of off-shelf merchandise

Reset departments following POGs

Req ID: 1249522BR
Job Code: 310060 Shift Supervisor
Business Area: CVS Health
Location - State/City: CT - Enfield
Job Category: Retail Store Manager
Preferred Qualifications:

  • Experience as a retail supervisor

Job Grade: 005
Job Type (Expected Hours Category): Part Time
Street Address: 47 Hazard Ave
Location code: 01098
Education:
  • High school diploma or equivalent required

Required Qualifications:
  • Deductive reasoning ability, analytical skills and computer skills.
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Business Overview: It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country's health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://cvshealth.com/covid-19
We offer a diverse work exper

CVS

Address

01098, MA
01098 USA