Due to the current situation we have resorted to a virtual interview process via Zoom Webinar for the safety, health and well-being of our candidates and staff. Once you've registered, Please check your email for all the required information to enter your virtual interview. See you there! -HR
Essential Job Duties of the Customer Service Representative
- The CSR will serve as the first point of contact to 30,000 union members in Indiana
- The CSR will provide excellent customer service to union members
- The CSR will follow-up with union members
- Answers phones and researches inquiries.
- Researches and documents/updates databases.
- Provides information to internal and external customers.
- Work in fast paced environment
- Operates personal computers, printers, fax machines, telephones, copy machines and other commonly used office accessories/equipment.
- Perform other related duties as assigned