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Business Analyst - 967568

Arlington, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Computer Technologies Consultants (CTC) is seeking a ServiceNow Business Analyst to support our clients team in Arlington, VA. 

With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well look no further! Experience this family-oriented company who takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with our client you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of and work in collaborative, dynamic, and high-tempo environments.  Our clients employees are their most valued asset and they invest in their people because they are in it for the long term. They are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities world-wide.

Why Should You Be Interested?

  • 100% remote role/position
  • Direct hire full-time position
  • Competitive base salary and comprehensive benefits
  • Mid-size company with room for growth

Position Title: ServiceNow Business Analyst

Position Location: This position is currently remote and Arlington, VA State Department campus.

Daily Responsibilities:            

  • Create epics, user stories with acceptance and testing criteria
  • Participate in the development of functional business requirements and helps stakeholders assess relative priorities for both business process and technology solutions.
  • Evaluate alternative business process and technology solutions and participates in making technology recommendations to enhance business operations.
  • Develop business and system requirements, functional designs, process flows, and test plans.
  • Analyze and document business processes and systems
  • Prepare client facing and internal deliverables that are technology related
  • Interface with the application development team to validate test results for new applications verifying that they meet the requirements of the business group

Required Years of Experience (min):

  • 4+ years experience

Required Degree:

  • BS/BA degree in Computer Science, MIS, or related IT discipline
  • Additional four years of related professional experience can be substituted for a BS/BA degree

Preferred Certifications:

  • ServiceNow Certified Systems Administrator (CSA)
  • ServiceNow CIS IT Service Management or other similar ServiceNow certification
  • Certified Associate in Project Management (CAPM) or Project Management Professional (PMP)
  • Agile SAFe, Scrum Master, or ITIL v3 certification

Required Experience:    

  • At least four years of experience of eliciting requirements and conducting business process reviews and documentation while applying detailed knowledge of ServiceNow
  • Demonstrated ability to develop strong on-site and remote team and client relationships
  • Excellent verbal and written communication skills including presentation skills
  • Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
  • Experience implementing systems using the Agile methodology

Required Clearance:

  • Secret or Ability to obtain Secret Clearance.

As a federal contractor, the Company is subject to Executive Order 14042 and the federal governments Safer Federal Workforce Task Force COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. To comply with these requirements and to ensure the health and safety of our employees, the Company requires all employees to be fully-vaccinated from COVID-19, unless the employee is legally entitled to an accommodation. Proof of vaccination will be required upon hire. The Company will consider requests for accommodation in relation to this mandatory vaccination policy if a new employee has a disability (including medical conditions) or a sincerely held religious belief, practice, or observance, such that they qualify for an exemption to vaccination mandate. The Company will request documentation and/or additional information in order to verify any request for accommodation. Please contact Human Resources for further information or to request an accommodation as described in this paragraph



Arlington, VA
22209 USA



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