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Academic Information Services Specialist (Banner)

CT State Community College
New Britain, CT
  • Expired: September 25, 2022. Applications are no longer accepted.

Details: Posted: September 23, 2022Level: Community College Professional 18, 12-month, tenure track position.Hours: Full-time, 35 hours per weekClosing Date: The committee will begin review of applications immediately. Applications must be submitted by 5:00pm (EST) on Friday, October 21, 2022 Location:

CT State Community College ( 185 Main StreetNew Britain, CT 06051**This position is not remote**

For more information, please click on the college to be directed to their website. CT State Community College Mission: Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates. CT State Community College Vision: CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities. CT State Community College Equity Statement: The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities. Anticipated Start Date: Fall 2022 Position Summary: The Student Information Services Specialist is responsible for the management and support of the functional areas within Banner Student and Banner Faculty & Advisor Self-Service Technology and the Ellucian Experience portal, including, but not limited to recruiting, admissions, catalog, schedule, registration, academic history, and graduation. The Student Information Services Specialist provides leadership and sponsorship of the Banner Student Information System and the Ellucian Experience portal within Connecticut State Community College.

This position maintains appropriate college-wide rule and validation tables, prepares functional specifications, provides functional leadership in areas under implementation and/or with upgrades, provides support to end users, researches the functional impacts/benefits in version upgrades and additional Banner modules and will assist in the development of end-user documentation and training.

Incumbents must possess proven ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and student. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.) Minimum Qualifications: Master's degree in an appropriately related field together with one (1) to four (4) years of related experience with a student/academic information system that includes up to two (2) years of supervisory experience or a combination of education, training and experience which would lead to the competencies required for successful performance of the position's essential duties.

Successful Candidate must have or must possess:

+ Experience working in Academic Affairs, Registrar's Office (Registrar, Associate Registrar, etc.), or other Student Services department.

+ Demonstrated knowledge of student information systems, such as Banner.

+ Familiarity with catalog and curriculum management software, and degree audit technology.

Substitutions Allowed:

Applicants who do not meet the minimum qualifications as stated are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position and by providing appropriate references. Exceptions to the degree requirements may be made for compelling reasons. Preferred Qualifications:

+ Strong analytic ability and technology literacy skills.

+ Master's degree in Higher Education Administration

+ Demonstrated ability to exercise group leadership skills, which emphasize collaboration, consensus building, conflict resolution, and problem solving.

+ Demonstrated ability to interact favorably with system and college administrators, staff, and faculty.

+ Familiarity with the community college environment and its student population.

+ Sensitivity to and ability to work with the diverse academic, socioeconomic, cultural, and ethnic backgrounds of members of the College community, including those with disabilities.

+ Interpersonal skills.

Example of Job Duties: Under the direction of the Director of Catalog & Special Projects (or other administrator), the Academic Information Services Specialist provides leadership and sponsorship of academic functional areas of the Banner Student Information System and associated software within Connecticut State Community College through effective performance in these essential duties:

+ Serves as key member of the One College Banner implementation team for CT State Community College

+ Serves as a "functional expert" in several modules within the Banner Student System

+ Provides functional support to college users daily using the Service Now Customer Support System.

+ As a member of the Academic Operations team, the Specialist will write functional specifications for Banner page modifications, new reports, automated procedures, or other enhancements.

+ Reviews Ellucian documentation in preparation for upgrades

+ Develops test plans to ensure that new Banner functionality is working as designed.

+ Assists in the implementation of underutilized or yet to be implemented functionality of the student information systems used by Connecticut State Community College; markets the system functionality of the student information systems and capabilities to maximize its effective use.

+ Assists with identifying issues/problems which may require technical resolution or resolution at a policy level within the organization

+ Maintains and supports appropriate use of rule pages and validation tables.

+ Works with internal stakeholders and external agencies & vendors for the effective and efficient management of the student information systems.

+ Works to ensure the accuracy and consistency of data in Banner and across platforms, Support data integration between the SIS and the Learning Management System (Blackboard) and other products as needed.

+ Support integration of Event Management System, Anthology, and CourseDig Course Evaluation System or similar software.

+ Develops and maintains end-user documentation and training materials

+ Develops various communication processes that inform end-users of changes in procedures and features of the student information systems, including new releases.

+ Delivers training sessions for end-users.

+ Assists end-users with problem resolution; works with end-users to create effective information flow/processes.

+ Serves on committees as assigned. Represents CT State Community College interests at professional organizations at the state and national level.

+ Maintain a commitment to CSCC overarching goals including initiatives encouraging equity and diversity.

+ May work nights and weekends.

+ Performs other duties and tasks to support the overall success of the division.

In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of: Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events.

This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Starting Salary: Anticipated Salary; $71,008 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits.

We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance ( . You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. ( Tuition reimbursement may apply if applicable. Application Instructions: To apply you must submit a cover letter and resume.

Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. Selection Procedure: Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to Interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications. Bac

CT State Community College


New Britain, CT
06050 USA