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Customer Service Consultant

CT Business Consulting, Inc West Hartford, CT

  • Salary $38,000 to $50,000 Annually
  • Employment Type Full-Time

We are offering a fantastic opportunity for a Customer Service Consultant to join our business! This role would suit someone who has an interest in developing their customer service and sales skills representing one of the US’s best brands.

Friendly, fun and professional. Opportunity to work with a team to ensure that every customer’s experience is exceptional and that all leads and successful sales are referred to the relevant department.

Skills

· Good communication skills

· Proactive nature, eager to achieve and reach targets

· Relevant experience in a similar customer facing environment

· Can demonstrate excellent levels of customer service

· Excellent planning and organizational skills

· Work efficiently under pressure.

The role in more detail

· Understand the customer experience and be committed to deliver an unrivaled, and remarkable level of customer service.

· Talk and listen to customers to understand their needs and accurately qualify their requirements.

· Maintain and enlarge the relationships with customers and clients base

· Maximize every opportunity to up-sell products

· Prioritize and manage own time and progress to deliver agreed objectives.

What’s next?

If you’re looking for a role with a unique career progression within a business that promotes positive change and development, this is the role for you. Apply online by sending your resume to our HR department. We look forward to receiving your application.

It would be a huge plus if you have following work experiences: Customer Service Adviser, Customer Service Representative, Customer Service Officer, Customer Service Associate, Customer Service Assistant, Customer Service Supervisor, Customer Service Coordinator, Customer Service Consultant, and Customer Service Agent. Sales Adviser, Sales Representative, Sales Officer, Sales Associate, Sales Assistant, Sales Supervisor, Sales Coordinator, Sales Consultant, and Sales Agent. Marketing Adviser, Marketing Representative, Marketing Officer, Marketing Associate, Marketing Assistant, Marketing Supervisor, Marketing Coordinator, Marketing Consultant, and Marketing Agent. General Business, Entrepreneurship, Summer Job Experience, Entry Leve Role, Promotions, Retail, Direct Advertising, Sports Minded, Sports Enthusiast, Competitive Mindset, Business Development, Business, Internship, Management Trainee, Full Time, Bilingual

CT Business Consulting, Inc

CT Business Consulting was established in 2007 to service an identified gap in the market for quality customer acquisition teams and effective market research in the northeast region of the United States. With access to major cities such as Boston, Hartford, New York and Providence, we are able to provide our clients with both niche and mass market penetration which has secured our spot as the leaders of our industry. Market Research In partnership with our clients, we develop a review of our target customer and subsequently establish a specific marketing plan and sales approach to reach their target market in the most efficiently manner. Our clients appreciate the industry leading marketing and sales expertise CT Business Consulting offers and trust us to represent their brand in an integral way. Campaign Development We are constantly creating, testing and refining new strategic marketing campaigns, hand-in-hand with our clients, that are tailored to their specific needs. We also provide our clients with minute by minute feedback on current market trends, emerging customer needs, and potential growth opportunities. Client Acquisition We combine our client-specific marketing plan with our proven sales techniques to drive a high impact marketing campaign. CT Business Consulting’s team of seasoned Sales Executives have been trained in these sales techniques, in order to most effectively present our clients’ product or service, building tremendous customer loyalty and retention while providing the client with a high ROI.
Posted: over a month ago