This Great Family Owned Manufacturing Company is looking to hire immediately for Customer Service/ Inside Sales!
Spend your day assisting customers who are placing orders, requesting a quote, need help solving their shipping issues, or a general inquiry about our products. Environment is extremely busy down to moderately busy. Hustle when needed and keep a steady pace when flow of customers is not managing you.
This a great opportunity with room for growth!!! Fast paced work environment, your day will fly by!!!
-Handle heavy phone and walk-in traffic in a professional, accurate, and efficient manner.
-Maintain exemplary customer care behavior, including attention to detail and an emphasis on follow-up.
-Use multiple software systems on a daily basis to write orders, invoice, quote, and dispatch deliveries.
-Document all customer correspondence or special instructions in our system and create to do’s as needed.
-Follow-up on all inquiries in a timely manner communicate with customers to confirm accurate information needed to process and ship orders.
-Enter orders promptly and accurately and stay connected to time sensitive orders.
-Assist customers in researching and correcting any invoice or shipment problems.
-Purchasing- must be able to research and negotiate pricing on all purchases.
-Attend to customer complaints and listen to customer’s explanation of problem; attempt to solve the problem in a way that best serves the customer.
-Call on potential new customer leads and provide price quotes and samples to gain new business. Use good salesmanship to close the deal and get that order.
-Prioritize workload to meet project deadlines.
100% Medical and Dental benefits for employee
Approximately 10% of annual salary put into profit sharing account for employee.
Day Shift: Monday-Friday
If interested in joining this Great Team please forward your resume for review or contact a recruiter to schedule an interview 503.665.7790.
347 NE Hood Ave
Gresham, OR 97030