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Banking Call Center Representative

CSI Professional Richmond ,VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The CSI Companies is urgently seeking a Banking Call Center Representative with one of our clients in Richmond, Virginia for a contract position that can get started immediately!  Please review description and requirements below. This is an opportunity to join one of the largest financial institutions in the nation! 

REQUIRED SCHEDULES: 10am-7pm and/or 1pm-10PM Monday- Friday; some Saturdays may be required; Overtime may be required

Candidates should only apply if they can work the shifts presented for the duration of the contract period. 
Pay $16.50/hr  

The Banking Call Center Representative will be responsible for:

  • Handling high volume of inbound calls and making outbound calls to resolve delinquent accounts.
  • Probing clients to discern long / short time impacts and provide appropriate solutions within guidelines.
  • Accurately processing payments related to our payment acceptance policy, active listening, keen attention to detail and ability to work efficiently.
  • Documenting accounts appropriately.

MUST HAVE SKILLS/EXPERIENCE

  • 1+ years in a call center, collections, or client-facing customer service experience position)
  • Professional oral and written communication skills.
  •  Ability to adhere to work/break schedules.
  •  Stellar attendance.
  • Ability to work the required schedule

NICE TO HAVE SKILLS/EXPERIENCE

  • Associates / College Degree
  • 3+ years call center and collections experience

Our client is seeking candidates that can interview and get started immediately. All candidates must complete and pass a Background check, drug screening, and other health screenings if required.

Because The CSI Companies is a cut above the typical staffing firm, we understand that an attractive benefits package is an important aspect of recruiting above-average W-2 contractors to serve our clients. Our benefits package includes weekly pay, direct deposit availability, multiple healthcare plans to include vision, dental, disability options, 401K and holiday and paid time off.

 

Company Description
The CSI companies has been voted one of the best places to work in Jacksonville for the past 5 years, In business for the last 25 years we are a cut above your average staffing firm and are here to aid you in your search for the next great job opportunity in your professional career. We offer competitive pay, a great benefits package, and consistent career advice to help you achieve maximum professional growth.

CSI Professional

Why Work Here?

Great people. Great employers. Perfectly matched.

The CSI companies has been voted one of the best places to work in Jacksonville for the past 5 years, In business for the last 25 years we are a cut above your average staffing firm and are here to aid you in your search for the next great job opportunity in your professional career. We offer competitive pay, a great benefits package, and consistent career advice to help you achieve maximum professional growth.

Address

Richmond, VA
USA

Website