Customer Service Representative
CS Manager River Grove, IL
- Expired: over a month ago. Applications are no longer accepted.
Customer Service Representative – River Grove, IL
$40,000 - $45,000
For more than 50 years, our company has been a global leader in developing, designing, and manufacturing space saving and energy efficient products. Be a part of an international team making a difference in the life science industry where what we do matters to people all over the globe. Our company is immediately seeking a positive, fast-paced Customer Service Representative for our office in River Grove, IL.
Our Customer Service Representative will be responsible for entering a high volume of purchase orders, maintaining customer relationships, and having a great understanding of our product lines in order to answer customer questions and resolve issues.
- Receive and respond to emails and phone calls from customers and sales representatives regarding order entry, order status requests, product inquiries, etc.
- Expedite orders upon customer and sales representative requests
- Provide information regarding timely quotations, inventory availability and products
- Develop in-depth knowledge of our product lines to better aid with customer’s selection
- Effectively route technical support inquiries to the appropriate individual or department
- Participate in goal projects while maintaining daily workload
- Responsible for being the point of contact regarding pre-deliveries, deliveries in process, and post-deliveries
- 1-2 years customer service experience
- Ability to travel with to bi-annual meetings
- Proficient in Microsoft Office: Excel, Word, Outlook
- High degree of attention to detail
- Ability to organize and prioritize tasks, activities, and projects for timely completion
- Strong communication and interpersonal skills
- Bachelor’s degree is a plus
- Medical, dental and vision
- Short and long term disability
- 15 days PTO + Holiday pay
AddressRiver Grove, IL
BusinessView all jobs at CS Manager