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Call Center Evaluator (Part-Time)

CRS Group Northbrook ,IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Overview: The CRS Group is currently looking for a Quality Control Representative for one of our clients in the Northbrook area. The CRS Group is a nationwide Staffing Firm who works primarily with Fortune 500 and Fortune 1000 corporations.

 

Duration: 5 month contract (Part-time: 25-30 hrs/wk)

Location: Northbrook, IL 60062

Pay Rate: $17.50

 

Job Description:

The Quality Control Representative listens to recordings of telemarketing calls and follows a checklist to confirm reps followed the script. Participate in weekly calibration sessions with the vendor.

 

Qualifications:

  • High school diploma required
  • Intermediate to Expert Excel skills required: including adding columns & rows, creating formulas, copying formulas, and sorting data within rows. ***Excel test to be administered***
  • Need solid attention to detail, good communication skills
  • Call center experience is helpful
Company Description
Founded in 1994 as Computer Resource Solutions, The CRS Group is a privately held company with offices in Itasca, IL and downtown Chicago. CRSG provides staffing solutions to Fortune 500 companies by successfully managing their IT contingent workforce needs. We expanded our offerings to extend that same high-quality service to other business needs, including creative, marketing, finance, legal and HR.

CRS Group

Why Work Here?

Full-time Contract with a Fortune 500 company

Founded in 1994 as Computer Resource Solutions, The CRS Group is a privately held company with offices in Itasca, IL and downtown Chicago. CRSG provides staffing solutions to Fortune 500 companies by successfully managing their IT contingent workforce needs. We expanded our offerings to extend that same high-quality service to other business needs, including creative, marketing, finance, legal and HR.

Address

Northbrook, IL
USA

Website