HR Operations Assistant
Position: Human Resources Operations Assistant
Opportunity: Approximately 3 month contract
Location: South Charlotte
Monday-Friday: 8am-5pm ( flexible)
Pay Rate: $17.00/hour
Summary: CRG is looking for an entry-level HR Operations Assistant! This person will assist with internal employee calls about benefits & payroll. This team is accountable for the employee master data, the operations of HR Service Center (inbound employee calls and emails), policies, compliance, reporting and a variety of other HR administrative tasks.
Responsibilities & Skill set:
- Someone who can embrace taking high volume calls for an entire shift.
- Minimum 1 year of direct customer service experience (preferably in high volume environment)
- Strong problem solving skills including experience handling disheartened or angry customers.
- Positive team oriented disposition.
- Excellent keyboard skills to use a variety of systems to serve customers and document cases.
Category Code: JN002, JN007