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Entry Level Customer Service (not a call center)

CR Resources Hoffman Estates, IL
  • Expired: 12 days ago. Applications are no longer accepted.

Entry Level Customer Service Representative (not a call center)

$38,000 - $45,000 (Yearly bonus and a full benefit package provided)

Hoffman Estates, IL

Are you looking to get out of retail? Want to start a career with a stable corporate company? If the answer is yes, we have a great opening for you! We are seeking a candidate for an Entry Level Customer Service Representative opening! Our Customer Service position involves answering inbound calls, troubleshooting, and placing orders for the customer when needed. This is an entry level position and we provide full training for employees with little to no experience. Top performers have the opportunity to advance throughout the company as we prefer to hire from within for most internal roles.

Responsibilities of a Customer Service Representative:

  • Provide professional and quality service to all customers
  • Evaluate all data shown on customer orders for the purpose of order entry including verifying all information, valid pricing, logistical information and proper ship dates
  • Field designated account calls to provide answers and solutions to customers’ questions
  • Ability to anticipate, identify and resolve any and all issues
  • Develop a working knowledge of products and services to develop customer quotations, assist customers with functional inquires and recognize optional offerings for customer’s considerations
  • Provide support to the Outside Sales Representatives when needed
  • Work closely with the Logistics Department to meet customers’ expectations

Customer Service Representative Requirements:

  • 1+ years of experience as a customer service representative or account manager in a manufacturing or distribution environment preferred but will consider retail background with great personality and work ethic
  • Bachelor’s Degree preferred but not required
  • Excellent communication and presentation skills
  • Ability to work in a high stress and fast paced environment
  • Ability to work independently but as part of a team to reach a common goal
  • Strong attention to detail
  • Intermediate knowledge of Microsoft Word and Excel

CR Resources

Why Work Here?

Competitive salary and benefit package including health, dental, vision, and life insurance. PTO, holiday pay and health club.

Address

Hoffman Estates, IL
Hoffman Estates, IL
USA