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Project Manager - Salesforce

Bethesda, MD
  • Posted: over a month ago
  • Full-Time
Job Description

Position Summary: CoreSphere is seeking an experienced Salesforce Project Manager with Salesforce Commerce Cloud or eCommerce experience to support planning and implementation of a commercial storefront and inventory solution for a federal agency. This project will modernize and greatly enhance efficiencies for B2C and 2C online purchases. This position will be 100% remote.

The Project Manager will lead a team of professionals to understand, plan and implement a new state-of-the-art system to replace a series of legacy systems for Salesforce Storefront solution. Candidates with strong consulting experience with governmental agencies are strongly preferred. The ideal candidate must be a self-starter that can perform well independently, interact with clients professionally, and collaborate with diverse internal and external teams. The candidate will be responsible for prioritizing and driving team performance as well as being the primary interface with the customer. The candidate must demonstrate leadership in an Agile software development environment. We’re looking to hire someone who has strong leadership, communication, analytical, time, and customer management skills.


  • Own and drive the strategic client engagement, leveraging structured program governance process and measurable program performance indicators
  • Engage with client key stakeholders and enable collaborative communication model for proactive risk mitigation and value articulation
  • Understand existing technical and political landscape and drive discussions to create a win-win scenario
  • Collaborate and work with cross-functional business and IT teams for solution design and implementation of new capabilities
  • Effectively operate with multiple stakeholders and constituencies
  • Collaborate with multiple projects and oversee multiple streams of work/projects
  • Mentor and coach customer in Agile Delivery and understanding the Product Manager role.
  • Create and present professional business presentations as part of ongoing client engagement and other practice needs
  • Effectively engage and communicate with senior executives both within client organizations and persistent executive team
  • Ensure project meets financial goals

Required Skills and Experience:

  • Bachelor’s degree in Computer Science/Information Systems, Finance, Business Management or related field.
  • Minimum 7+ years of experience at Enterprise-level Project/Program Management and Governance
  • Experience in eCommerce, B2C application design or payment processing solutions
  • Minimum 5+ years of managing end-to-end Salesforce implementations
  • Experience leading Project Delivery using Agile Scrum methodology
  • Required: PMP
  • Required: Certified Scrum Master
  • Highly skilled in driving and managing business discussion including Planning, JAD, Scope Management, Process, and Change Management discussions
  • Knowledge of other technologies in Salesforce ecosystem like CPQ, MuleSoft, etc., desirable
  • Cross-functional ability to assist in business analysis, design, and testing
  • Ability to review and provide recommendation for design document based on industry best practice and agency needs
  • Project Management experience using Waterfall, Agile, and Iterative processes
  • Budgeting, Estimation and Projection Management for the assigned business/accounts. Effective resource allocation and billability management
  • Familiarity with Industry best practices in software and solutions development
  • Strong written and verbal communication skills
  • Ability to convert concepts into professional documents including but not limited to professional presentations.

Desired Skills and Experience:

  • Experience with JIRA and Confluence is preferred
  • Highly Preferred: Salesforce Certified System Administrator
  • Salesforce Certified Service Cloud Consultant and/or Salesforce Community Consultant
  • Other Salesforce consultant certifications (Sales, Marketing)
  • Experience managing remote teams and client strongly preferred.
  • Experience working with state and local government or social services agencies is a big plus

Clearance Requirements: Must be able to pass a Public Trust background investigation.

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Bethesda, MD



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